(Remote) Customer Service

Overview: Join our dynamic team as a Remote Customer Service Tech, where you'll play a crucial role in enhancing our customers' experiences. Ideal for those who thrive in solving problems and engaging positively with customers, this position focuses on delivering first-class service and support. Key Duties:

• Handle customer queries and concerns via phone, email, and live chat with professionalism and empathy.
• Provide precise and comprehensive details about our products, services, and pricing.
• Collaborate seamlessly with team members across departments to facilitate swift resolutions to customer issues.

• 1-3 years of experience in customer service or a closely related field.
• Exceptional communication skills, showcasing excellent phone etiquette and the ability to articulate responses clearly.
• Strong multitasking skills and the capacity to stay organized in a dynamic, fast-paced environment.
• A foundational understanding of cryptocurrencies, with in-depth training to be provided.