User Experience Lead

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are looking for a skilled and experienced Lead UX Designer to join our team. Work closely with research, senior stakeholders, product managers and engineering teams to brainstorm and co-create ideas, approaches, and solutions. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Mississauga, ON is CAD $110k - $120k/year & benefits (see below). The Role Responsibilities: As a Lead UX Designer you’ll be contributing and leading the design of our clients digital products. Working in concert with Product and Engineering partners and UX Research colleagues, you’ll be applying your extensive skills and experience to create high quality designs in all stages of the UX design process - including ideation, wireframing, prototyping, and high-fidelity design.

• Work closely with research, senior stakeholders, product managers and engineering teams to brainstorm and co-create ideas, approaches, and solutions
• Create wireframes, prototypes, and high-fidelity designs using Figma, along with our established Design System
• Ensure that designs follow best practices and use research & testing to inform and validate
• Confidently challenge the status quo, encouraging all involved to address root causes to ensure the best outcome for users
• Apply a positive and constructive attitude when giving and receiving all feedback
• Deliver high-quality design assets to the engineering team, along with clear guidance to ensure all aspects of the designs are fully understood.
• Provide ongoing support to engineering, with regular UX review checkpoints to ensure quality and that the system is being built as designed
• Keep up to date with the latest UX practices, innovations, and tools
• Ensure all designs comply with ADA/WCAG standards for accessibility
• Deliver on time, identifying and managing risks to ensure timelines are met, and escalating where needed
• Lead by example, supporting, training and developing junior members of the team.
• Moderate conflicts between colleagues and/or stakeholders, guiding to constructive resolution
• Take a leading role in the wider UX community, helping to define our standards and practices

Requirements: You are:

• 5-10 years of industry UX Design experience
• Strong attention to detail, analytical skills and problem-solving
• Experience on complex, enterprise-scale or consumer design projects
• Creative flair and a good eye for design
• Excellent written and oral communication skills
• Outstanding skills in professional design tools, such as: Figma, Sketch, AdobeXD, InVision.
• Experience working with, and contributing to, Design Systems
• Bachelors Degree

Desired Skill:

• Experience in e-commerce/Internet/mobile space
• Experience with agile methodology
• Financial services industry and commercial banking experience
• Master’s degree

We can offer you:

• A multinational organization with 58 offices in 21 countries and the possibility to work abroad
• 15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days)
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability
• Flexible hybrid policy to fit your schedule
• RRSP with employer’s contribution up to 4%
• A higher education certification policy
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms
• A truly diverse, fun-loving and global work culture

SYNE CHRON'S DIVERSITY & INCLUSION STATEMENT Diversity and inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative-action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity, and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements, and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.