Quality Assurance Specialist

ABOUT US: About Haivision Haivision is a leading global provider of mission-critical, real-time video networking and visual collaboration solutions. Our connected cloud and intelligent edge technologies enable organizations globally to engage audiences, enhance collaboration, and support decision-making. We provide high-quality, low latency, secure, and reliable live video at a global scale. Haivision open-sourced its award-winning SRT low latency video streaming protocol and founded the SRT Alliance to support its adoption. Awarded four Emmys® for Technology and Engineering from the National Academy of Television Arts and Sciences, Haivision continues to fuel the future of IP video transformation. Founded in 2004, Haivision is headquartered in Montreal and Chicago with offices, sales, and support located throughout the Americas, Europe, and Asia. To learn more visit Haivision at haivision.Com. -------------------------------------------------------------------------------------------------------------------------------------------- Job Summary: JOB PURPOSE: The QA Specialist is responsible for ensuring the execution of test scenarios, resolving all bug issues, as well as defining and executing activities related to meeting timely deliverables. ------------------------------------------------------------------------------------------------------------ DUTIES AND RESPONSIBILITIES: Test Coverage Preparation Responsibilities: Test Case creation process for all Edge Devices / Media Management Product Releases:

• Creating Test Cases for New Feature coverage.
• Maintaining Test Plans to cover development scope / regression testing following completion of new feature integration.
• Maintenance of existing test case suite.
• Xray for JIRA knowledge is a plus.

• Conduct various tests on against hardware/ software products throughout the SDLC of each product release.
• Represent the QA team in synchronization meetings with development teams and Product Owners.
• Analysis of logs using UNIX commands.
• Generate test reports and obtain necessary approvals for customer delivery.
• Identifying and communicating problems incurred during daily activities potentially compromising deliverables to Management.
• Status updates on release readiness to the QA Manager upon request

• Enter bugs discovered during various testing phases in issue tracking system (JIRA).
• Reproduce / document the steps required to reproduce the issue(s).
• Perform bug fix verification testing when potential fixes are provided by the development team.

• Communicate requirements for automated script coverage.
• Execute scripts for automated coverage delivered by the automation team.

• Assist Product Management / Tech Support with customer related inquiries when applicable.

• Degree in Computer Science and /or Electrical Engineering, or equivalent industry experience.
• 3+ years equivalent work experience in similar field (Embedded Products / audiovisual technologies).
• Experience collaborating with software engineers and business experts.
• Experience writing black box, white box and web/GUI test cases; designing tests to identify and mitigate risks; helping business experts define requirements.
• Understanding of audiovisual and encoder/decoder technologies / audio/video standards (e.G. MPEG-2, MPEG-4, HEVC, H.264 and AAC, as well as different video resolutions).
• Knowledge of media streaming protocols (e.G. TS over UDP, RTP, SRT, NDI and RTMP).
• Understanding of data networks, and experience troubleshooting network-related issues.
• Familiarity with different operating systems (e.G. Linux, Mac OS, Windows)
• Autonomous, self-motivated, proactive team player with great attention to detail and good interpersonal skills.
• Ability to communicate efficiently and effectively in spoken and written (English & French).