CPG Consumer Intimacy Consultant

ITC Infotech is looking for a CPG Consumer Intimacy Consultant (10-12years): Bangalore. RESPONSIBILITIES:

• Strategy : Engage with global customers to understand & assess business problems areas in Consumer acquisition and retention, life cycle journey for CPG industry (F&B, Tobacco, Personal Care etc.)
• Identify process, technology & data gaps. Define to-be processes to address & create D2C digital transformation roadmaps for CPG organizations
• Identify Analytics and dashboard needs for business decision makers’ visibility to manage consumer lifecycle, D2C interaction and commerce, Consumer data, Competition data and market trends.

• Implementation : Support implementation and adoption of Consumer-focused digital transformation solutions, (D2C, CDP, Loyalty, After sales etc.) and ensure alignment with business strategy and plans for CPG organizations
• Employ transformative technologies on Data platforms, Advanced Analytics, AI, etc. Define, Design and drive specifications, and SOPs with relevant inputs from cross functional teams.
• Engage with leading software product providers and analysts to keep abreast of industry trends.

• Capability building ad GTM: Build New Capabilities with various solution components in the space of Consumer Intimacy for CPG organizations
• Plan and execute global GTM for new capabilities

1. MBA or equivalent with 10 to 12 years of consumer lifecycle focused experience in CPG vertical in consulting or industry role
2. Strong credentials in consumer process facing function of CPG Industries
3. Strong Client facing skills and should have worked with Global customers
4. Experience in leading digital enablement teams for CPG solutions in Consumer Intimacy.
5. Ability to interpret business objectives and consumer strategy to proactively identify issues and opportunities.
6. Understand technology fundamentals, including architectures, data modelling & development lifecycle.
7. Strong analytical, interpersonal skills, & ability to do Market Research in the space.
8. Proven ability for cross-functional collaboration