EOS IT Solutions | AV Engineer

WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION OVERVIEW: Join us as an AV Engineer, where you'll leverage your expertise in audio-visual technologies and collaboration platforms to design and implement the next generation of application and infrastructure solutions for our global organization. We are looking for a skilled AV Engineer to become a key part of our innovative team. This role involves driving the success of AV projects, deivering Tier 2 and Tier 3 support for collaboration technologies, and spearheading pilot initiatives in a fast-paced corporate environment. WHAT YOU WILL DO: Lead the design, deployment, and commissioning of capital AV projects within APAC, ensuring they adhere to high-quality standards and performance benchmarks. Collaborate with diverse teams across the organization to ensure AV initiatives align with strategic objectives. Create and maintain detailed documentation for AV systems and workflows, ensuring accessibility and transparency for all stakeholders. Deliver training and guidance to users, empowering them to effectively utilize AV technologies. Provide Tier 2 and Tier 3 support for video conferencing and collaboration platforms, working closely with the operations team to resolve issues. Troubleshoot and resolve problems related to video conferencing platforms such as Zoom and Microsoft Teams. Support a range of collaboration tools, including Microsoft Copilot and emerging AI-driven technologies, to boost efficiency and productivity. Lead Technology pilot programs to evaluate and assess new AV solutions, focusing on their usability, scalability, and impact on the user experience. Offer detailed insights and actionable recommendations based on pilot program findings. WHAT YOU WILL NEED TO SUCCEED: 3+ years of experience in commercial AV gained from a corporate environment Experience in AV technology design for new and space enhancement projects Experience in deployment of digital virtual solutions such as One-drive, whiteboarding, and products in the Microsoft suite Proven track record in initiating & leading different experimental pilot projects to identify the best available solutions Experience in global deployments of AV systems and technologies Experience in IPTV and Digital Signage solutions, lifecycle management and advanced configuration Good understanding of today’s AV technology and trend in the market Implementation experience within conference spaces, training facilities, event spaces and more Advanced knowledge of video conference tools and troubleshooting (Zoom, MS Teams, etc.) Audio DSP, video processing, control system platform proficiency (i.e. Biamp, Q-Sys, Extron, Crestron) Experience with remote management of AV vendors Strong communication and reporting skills - to collaborate and network effectively with diverse audience Ability to be flexible, and to learn in a fast-paced environment A solid understanding of virtual event-based software solutions Experience with technology lifecycle planning Experience with the creation of “How-to” documentation EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #J-18808-Ljbffr