Informa Connect of Informa PLC | Senior Account Director

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100. Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections. We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses. Job Description We’re now looking for an experienced Account Director to join our Asia Tech x Singapore (ATxSG) team. This is a uniquely entrepreneurial role with huge opportunities to make a personal impact on the growth trajectory of the event. Our ambition is to make Asia Tech x Singapore the region’s best large-scale tech event by 2025. If you have big ambition and think you can help us realise this vision, we want to hear from you. This is an individual contributor role accountable for driving event and digital sales by maximising the current event proposition while building on new features and activations. With a focus on consistent retention, growth, new business, product development, and expanding customer base, this is a great role for someone looking to really make an impact. Key areas of responsibility Deliver an exceptional experience for Asia Tech x Singapore partners, sponsors and exhibitors Full customer account management, including negotiating contracts and agreements to maximise profit Operate as the lead point of contact for any and all matters specific to your accounts Build and execute a retention and new business development strategy to grow and expand within new and existing customers including upselling and cross-selling Achieve revenue targets, proactively responding to inbound enquiries and self-generated leads based on a deep market and product understanding Accurately position Asia Tech's products, solutions and services as a solution for the market and business challenges that meet the customers' needs Report using all data sources, accurate forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities Manage projects and engage in project management duties within customer relationships working to carry out and deliver customer goals while meeting company goals Coordinate with colleagues working on the same account to ensure consistent service Service multiple clients concurrently, meeting and exceeding deadlines Keep customer information/records up to date such as interactions, transactions, account plans and record on Salesforce Build a social media presence through social selling Liaise with colleagues to keep your knowledge of new and existing products, services and solutions up to date Proactively develop yourself, keep abreast of the changing landscape and have a personal development plan utilising the Sales Excellence competencies Keep up to date with current market conditions and competitors' products Attend key Informa and industry related competitor events Represent the brand as a champion leading from the front Work on projects across the business as and when required Qualifications Experience in successfully exceeding targets for large-scale, multi-track events in a fast-paced commercially-focused organisation Commercially astute with proven experience as a practical deliverer Demonstrable experience of the ability to forge positive relationships with clients Growing key accounts and acquiring new business, consultatively selling across high-value event sponsorship, traditional media, and new digital opportunities, handling multiple complex proposals Undertaking mapping and analysis exercises on both product and client base, and competitor landscape, using analytical skill to review data, draw conclusions and actionable takeaways Skilled at building rapport, opening doors, and understanding business requirements of senior decision-makers at companies of all sizes Exceptional communicator both verbal and written, and adept at creating and delivering presentations Advanced knowledge of Salesforce or other CRM to manage and forecast sales opportunities. Additional Information We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com. Our benefits include: Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks Broader impact: take up to four days per year to volunteer, with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves Time out: annual leave plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year A flexible range of personal benefits to choose from, plus company funded private medical cover A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares Strong wellbeing support through EAP assistance, mental health first aiders, access to health apps and more Recognition for great work, with global awards and kudos programmes As an international company, the chance to collaborate with teams around the world We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here. #J-18808-Ljbffr