Job details
Company Description Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience. By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist. Job Description Your key responsibilities & contribution will be:
- To respond to all guest repair and departmental repair requests promptly
- To look after designated plant rooms, report defects, and keep clean
- To be the first point of contact for other departments' job requests
- To regularly check stock and report to supervisors what needs ordering
- Communicate rooms and areas needing repair and timelines on how long the work will take
- To meet all service standards in every guest interaction
- To keep all equipment and tools provided by the hotel in good repair
- To work well alongside other departments and colleagues within the department to ensure smooth running of the hotel
- Communicate any delays due to unforeseen problems in a timely manner so expectations can be managed
- To keep work areas clean and tidy at all times and use signage provided by the hotel
- Coverage of night shifts
- Maintaining a high standard of personal grooming and appearance
- 3 – 5 years engineering background
- Basic plumbing and electrical (supported by qualified electrician)
- Reasonable knowledge of BMS, training provided
- Reasonable knowledge of plant (AHUs, Boilers, Chillers, etc.)
- Excellent communication skills, both verbal and written, with the ability to communicate effectively with people of all levels
- Enthusiastic and positive personality with the ability to build trusting relationships
- Ability to multi-task and problem-solve in a fast-paced environment
- Keen eye for detail
- Strong problem-solving skills
- Proven organisational skills. Work well on your own. Able to set and meet deadlines with quality results
- Flexibility to work different shifts including night shifts
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