Banking Call Centre Officer (Basic + Allowance, East or West Area)

Job Summary: Looking for a driven individual who likes to pursue a career with a leading financial services group in Asia with a presence in 18 markets. Being one of Asia's Safest Banks and voted "World's Best Bank" in 2021, the company focuses on building lasting relationships with their customers and positively impacting the communities. In this position, you’ll be tasked to assist various stakeholders in the business unit and support business activities. Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures, and country legislation. Benefits: Award-Winning Customer Service Promising Career Progression Training provided and continuous support from superior 5 days work week, Rotating shift, 1 weekday & 1 weekend off Job Description: Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner. Understand customers’ needs and provide appropriate solutions and attention. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction. Solicit customers’ feedback and identify problem trends for improvement actions. Requirements: Min. High Nitec with Banking Call Center experience. Good written/verbal communication skills. EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969 By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in the Privacy Policy which is available at . I also acknowledge that I have read, understood, and agree to the said Privacy Policy. #J-18808-Ljbffr