Regional Service Delivery Manager

Regional IT Manager – Lead IT Delivery Across the clients Largest Region They're looking for a Regional IT Manager to oversee IT operations for their largest IT region across the DACH region . In this pivotal role, you’ll lead IT Delivery for 7,000–9,000 users , managing a team of around 20 onsite IT professionals and collaborating with 1st-level support teams. Key responsibilities

• Manage IT Delivery services, ensuring seamless operations and alignment with global standards.
• Lead and develop a regional team, across Germany, Netherlands, Austria & Switzerland.
• Provide hands-on support as needed and oversee local implementation of global IT projects.
• Build strong stakeholder relationships to understand and meet business needs.
• Coordinate with external IT providers and manage budgets.

• 2–3 years of experience leading IT support teams in a global environment.
• Fluency in German and English (essential).
• Technical familiarity with network infrastructure, Office 365, Windows, and device/mobile management (preferred but not mandatory).
• Strong project management skills and a stable career history.

• Flexible working (50% remote), company pension scheme, and fitness facilities.
• A collaborative and innovative workplace with opportunities for personal growth.