Specialist

Implementation of Marine Service Policies, MTP & related Initiatives Close to Market Activities (CTMA) Plan & schedule service activities to support distributors activities Develop planning strategies for service activities & implement PDCA cycle for improvements Collection of market data and information through regular market visits Analyze market feedback and share report to both local office and headquarters Product Quality Investigate and analyze product quality issues in market and feedback to headquarters Educate and guide distributors to submit Technical Market Information Coordinate factory campaign Coordinate & support sample part collection from market Respond to distributors’ queries for product quality issues Technical Academy Accelerate the expansion of YTA activities Support distributors in E-Learning using Learning Management System Support distributors in their local YTA training Conduct YTA education for distributors and local internal staff New model launch and introduction support while on special training for such prospective Warranty, Product Registration & BPS Scan Manage & monitor distributors warranty and product registration Achieve headquarter set targets for warranty and product registration and BPS scan Prepare monthly data for warranty & product registration Budget Management Prepare annual budget Monitor & manage budget for Service Group Others Prepare monthly report to Company Management Prepare and attend Monthly Managers Meeting (MMM) Any other duties as assigned by the Company #J-18808-Ljbffr