Internship Role (HR/Customer Service) - Urgent Hiring

Internship Role (HR/Customer Service) - Urgent Hiring

• Screening resumes and application forms.
• Support in recruitment activities, such as hiring process, interview arrangement, referral program, and branding activities.
• Updating our internal databases with new employee information like contact details and employment forms.
• Attend company functions and networking events such as Event talks or seminar.
• Delivering assistance and administrative support for onboarding, off-boarding processes, employee asset management, supporting initiatives that drive employee engagement etc.
• Providing creative ideas, plan, execute and support Engagement initiatives for the organization.
• Plan internal communication to employees regarding engagement initiatives.
• Assist in preparing information and research materials; create and maintain PowerPoint presentations.
• Preparing and complete the employee profiles (Filing the documents).
• Ad hoc task as per requested by superior.

• Assist on administrative task in Talent Services team.
• Assist on filling document in staff profile.
• Keeping resigned staff document in external boxes, scanning documents for payment etc.
• Perform checking staff personal file for the completeness of documents.
• Assist to prepare letters.
• Ad hoc task as per requested by superior.

• Assist with day-to-day operational tasks and projects.
• Support the operations team in data collection, analysis, and reporting.
• Help maintain and update operational documentation, manuals, and procedures.
• Participate in process improvement initiatives to enhance efficiency and productivity.
• Collaborate with various departments to ensure smooth workflow and communication.
• Assist in inventory management and supply chain activities.
• Conduct research and provide insights on operational best practices.
• Assist in tracking key performance indicators (KPIs) and generating performance reports.
• Provide general administrative support to the operations team as needed.

• Administrative Support (Assist with day-to-day tasks such as data entry).
• Reception - Answering Incoming Calls and Greet visitors.
• Meeting Room Booking.
• F&B for Pantry and Meetings (meeting room set up, ordering food and beverage, purchasing items).

• Administrative Support (Assist with day-to-day tasks such as data entry).
• Taxation & Legal Compliance.
• Stakeholder Communication.

• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other issues related to the company's products.
• Exceeding customer expectations in terms of customer service & accurate information.
• Coordinating day-to-day workflow activities of team members together with respective team lead.

• Normal working hours (9am - 6pm/Monday - Friday)
• Fun and exciting working environment.
• Smart Casual Dress Code.
• Office located nearby shopping malls and housing area - easy access from public transport.
• Free shuttle service available back and forth (to office) from Ara Damansara LRT station.
• STARTEK hires from across the globe so there is an opportunity to interact with people from different cultures and ethnicities (Europe, Asia Pacific, etc).

• Diploma & Degree or equivalent; must be enrolled in an accredited university/college program to receive credit.
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel).
• Excellent written and verbal communication skills.
• Self-directed and able to work with minimal supervision.
• Energetic and eager to tackle new projects and ideas.
• All Malaysian candidates are welcome to apply.