Refine Group | Head of Age Assurance

The Role As Head of Age Assurance , you will be responsible for driving the strategic direction, operational success, and market leadership of our age assurance and verification product. This is a high-impact role requiring an entrepreneurial mindset, deep understanding of AI-driven technology, and a passion for creating safe and secure digital ecosystems. Key Responsibilities Strategic Leadership Define and execute a vision and strategy for the product, ensuring alignment with the company’s global goals and regional market needs. Identify and capitalize on growth opportunities across sectors such as gaming, social media, and e-commerce, emphasizing regulatory compliance, privacy and trust. Establish Singapore as a regional hub, managing operations, building a local team, and driving business development. Product Innovation and Development Oversee the development of cutting-edge AI-driven solutions for age assurance and facial age estimation, ensuring they meet industry-leading standards of accuracy, fairness and privacy. Work closely with R&D, engineering, and product teams to refine features and stay ahead of market trends. Advocate for customer-driven innovation, bringing insights from users back into the product roadmap. Market Development and Partnerships Build relationships with regulators, industry leaders, and technology partners to establish trust and promote adoption of the product. Develop partnerships with gaming platforms, social media companies, financial institutions, and e-commerce providers requiring robust age verification. Lead go-to-market strategies to expand adoption in APAC and beyond, ensuring the product is positioned as a market leader. Operational Excellence Set up and manage local operations in Singapore and other remote employee locations, ensuring cross-functional collaboration and alignment with global teams. Monitor key performance metrics (e.g., market penetration, customer satisfaction, retention rates) and optimize operational efficiency. Manage the regional P&L, ensuring sustainable growth and profitability. Regulatory and Ethical Compliance Ensure the product adheres to global and local data protection regulations, including PDPA, GDPR, and similar standards. Advocate for ethical AI usage, promoting transparency and accountability in facial recognition and age estimation technologies. Engage with policymakers and industry bodies to influence standards and best practices. Team Leadership Recruit, mentor, and lead a high-performing team across functions including sales, marketing, product, and operations. Foster a culture of innovation, collaboration, and accountability to achieve ambitious goals. QualificationsExperience 10+ years in senior leadership roles, preferably in the tech, SaaS, AI, or biometric technology industries. Proven success in scaling innovative products, with experience in customer acquisition, market expansion, and operational excellence. Strong familiarity with regulatory environments for data privacy and age verification. Experience in global markets, with a track record of building partnerships and navigating cultural nuances. Skills Visionary leadership with strategic planning and execution capabilities. Deep technical understanding of AI/ML and facial recognition technologies. Exceptional stakeholder management skills, including the ability to engage with regulators, enterprise clients, and internal teams. Strong operational and financial acumen, with the ability to manage P&L and deliver sustainable growth Education Bachelor’s degree in Business, Computer Science, or a related field. MBA or advanced degree preferred. #J-18808-Ljbffr