Pre-Sales Solutions Consultant

Who we are: We are a brilliant team making our history to evolve the commerce industry. fabric is the next-generation commerce platform that is designed to provide the commerce services customers expect so they can build world-class experiences, anywhere. fabric is on a mission to revolutionize commerce for everyone, and we empower businesses that are striving to deliver commerce that drives conversion and customer outcomes. Leading retailers, including Chico’s, Brooklinen, and Ashley’s Furniture, trust fabric to run their modern commerce business. Headquartered in San Francisco, fabric was founded in 2017 by a group of industry veterans determined to bring the same technical principles found at Amazon to retail. No matter what field you are in, fabric has exciting opportunities for people passionate about making a difference and skilled at what they do! Here are four questions you should ask yourself:

1. Do I believe in fabric's mission?
2. Am I eager to build cool things?
3. Am I excited to collaborate with brilliant people?
4. Am I motivated to disrupt e-commerce?

If the answer is yes, we want to talk to you! Where we hire: Canada (Toronto & Vancouver) Your next career: The Solutions Consultant plays a critical role in our organization by supporting the sales team as an e-commerce / OMS subject matter expert and by delivering thoughtful product demos that drive deal closure. This role requires a deep understanding of eCommerce and Order Management systems and best practices, along with strong presentation and storytelling skills. The ideal candidate has at least 3-5 years of similar experience in the ecommerce or Order Management space working for a product vendor or consulting organization. Your responsibilities:

1. Work closely with Sales in helping devise value-based solutions for prospective customers.
2. Be a subject matter expert for all elements of the fabric platform.
3. Lead business and technical discovery during the sales cycles.
4. Conduct customer demos.
5. Work on RFPs and RFIs.
6. Intake customer feedback to communicate with product & engineering teams for potential roadmap initiatives.
7. Support the product marketing and partnership teams.
8. Provide technical guidance during the sales process to the sales team and potential customers to ensure that deals are closed consistently.
9. Represent the company at industry events and panels.

What you bring to the table:

1. Experience in a technical consulting, solutions, or engineering role.
2. 5+ years of technical experience (eCommerce or Order Management).
3. Degree in Computer Science, Engineering, or equivalent experience.
4. Willingness to learn.
5. Advanced written and verbal communication skills.
6. Strong strategic thinking and analytical skills.
7. Understanding of technology and ability to work with technical people.
8. Motivated by the success of your team and customers.
9. Bachelor’s degree in Computer Science, Engineering, Information Technology, or an equivalent degree.

The annual base salary range for this position is 122k to 162k CAD. The annual base salary range for this full-time position reflects the minimum and maximum target salaries for the position across all Canada locations. Actual pay may vary, depending on qualifications, experience, and location. In addition, this role may be eligible for an annual performance bonus, equity options, and company benefits (your recruiter can share more details during the hiring process). Final offer amounts may vary from the amounts listed above. What we bring to the table:

1. Competitive compensation packages.
2. PTO and Holiday plans.
3. Benefits packages which include Medical, Dental, Life, and Vision.
4. Wellness & Technology Programs.
5. Retirement Savings Plan.
6. Fast-paced, fun and collaborative environment.
7. A team invested in you both personally and professionally.

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