Quality Assurance Lead

We’re looking for an experienced Quality Assurance Lead to join our Quality Assurance team remotely or in our Winnipeg Office. As a Quality Assurance Lead , you will mentor and lead a team of QA professionals, creating and implementing thorough test plans and strategies to ensure software quality for both web and mobile platforms. A strong technical background and leadership potential are essential, as we hope to see you transition into a senior leadership role within the next 1 to 2 years. Excellent communication skills and the ability to collaborate effectively with cross-functional teams are crucial. This position provides the chance to shape QA practices, enhance team capabilities, and drive software quality excellence across multiple projects.   Who We Are Experience the forefront of innovation with Pollard Digital Solutions, a division of Pollard Banknote, where we lead the charge in revolutionizing digital solutions for state lotteries. From groundbreaking initiatives like iLottery to crafting immersive player experiences that champion noble causes globally, our team's innovative spirit is driving impactful changes in the industry. Join us in this exhilarating journey, where every contribution makes a difference in shaping the future of lottery gaming.   What We Offer

• Competitive compensation
• Profit sharing program – every role plays a part in our success!
• Company pension
• Health & Extended Benefits
• Opportunities for professional development
• Tuition reimbursement
• Employee & Family Assistance Program
• Remote Work Environment or Relocation Support 

  What You'll Do

• Develop and implement comprehensive test strategies and detailed test plans aligned with business objectives.
• Lead the execution of functional, regression, accessibility, UAT, and performance testing for web and mobile applications.
• Drive improvements in automation frameworks and oversee automated and performance testing initiatives.
• Ensure testing activities meet quality standards, maintaining alignment with project timelines and deliverables.
• Provide expertise in infrastructure, security, performance, and usability testing.
• Mentor and guide QA team members, promoting best practices and high standards of execution.
• Collaborate with onshore and offshore teams, facilitating seamless communication and coordination.
• Partner with Development, Product Management, and Business stakeholders to integrate quality into all stages of the SDLC.
• Proactively identify risks, recommend mitigation strategies, and resolve technical challenges.
• Stay informed about emerging technologies, tools, and industry trends to continually refine QA methodologies.

  Who You Are

• A strategic thinker with a proven track record of blending technical knowledge and leadership capabilities.
• Adept at problem-solving and critical thinking, delivering results through methodical approaches.
• An effective communicator with strong interpersonal skills to collaborate across teams and stakeholders.
• Detail-oriented and quality-focused, committed to delivering high standards in execution.
• Proactive, adaptable, and innovative, continuously improving processes and enabling team growth.
• A natural mentor and leader, capable of coaching and inspiring teams to achieve excellence.

  What You'll Bring

• 8+ years of hands-on experience in Software Quality Assurance and Testing.
• Bachelor's degree in IT, Computer Science, or a related field.
• Industry certifications such as ISTQB Advanced Level Test Manager, CSQA, CSTE, PRINCE2, or AWS Solution Architecture/AWS Certified DevOps Engineer.
• Expertise in test automation tools and frameworks, including Selenium, Appium, or similar.
• Deep understanding of SDLC methodologies, including Agile and Waterfall.
• Proficiency in performance, security, and usability testing principles.
• Hands-on experience with tools such as Jira, TestRail, Postman, LoadRunner, and security testing suites.
• Proven track record of implementing scalable testing frameworks and improving QA processes.
• Experience working in cloud-based environments, preferably AWS.
• Ability to mentor junior team members and foster a culture of collaboration and accountability.

Join Us and Make an Impact If you're ready to step into a leadership role and shape the future of quality assurance, we want to hear from you! Apply today and help us deliver cutting-edge solutions that make a difference. Pollard Banknote Limited is an equal opportunity employer, committed to promoting and maintaining a diverse and inclusive workforce. Reasonable accommodations are available upon request. Employment is contingent upon a satisfactory response from a Criminal Record Search.