Field Service Installation Technician
Job details
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Do you thrive in a fast-paced environment where you can make a difference every day by solving complex problems and providing an exceptional customer experience? The Installer is a remote based employee, primarily working inside hospitals. Individuals with experience working in commercial/ residential kitchen installation, industrial installation, HVAC, Maintenance with Plumbing and Electrical experience, etc. are often successful in this role. Being a STERIS Installer means you will: • Join a highly reputable organization that focuses on Quality and Safety ($5 billion global organization that has grown organically and through acquisition. There are approximately 17,000 associates worldwide, which includes over 4,000 customer-facing field-based professionals with opportunities for career advancement within the US and globally)• Travel to various states and hospital systems and work on diverse projects • Directly contribute to the health and wellbeing of others through installation of equipment ensuring patients receive the highest quality of care. What does travel look like?• This is a remote based Customer facing position. It is based out of Calgary with travel to facilities throughout Alberta. Occasional travel outside of Alberta is possible. Training for this role is in both Canada and the US. Travel to the US is fully paid for by the company.
What You'll Do As An Installer:
• Collaborate with Installation Project Manager to schedule product installation in coordination with equipment delivery, customer availability, and construction schedules. • Prior to installation, verify rough-in dimensions and utilities are adequate to meet equipment specifications. Ensure doorways, elevators, and hallways are sufficient to allow equipment transport to installation site. • Perform installation of STERIS products, including, but not limited to: uncrating; assembling; setting or lifting product into place; leveling; connecting utilities; and testing unit. • Complete service documentation electronically. • Ensure Customer satisfaction through post-installation activities to include disposal of all associated packing and shipping crate material, ensuring equipment is wiped down and fingerprints are removed, and addressing any questions/issues before leaving the site.The Experience, Skills and Abilities Needed:
Required: • High School Diploma/GED with 5+ years of recent mechanical experience in a construction or HVAC installation/repair field or Associate's degree in Electronics, Mechanical or similar degree, plus 1+ year(s) of related mechanical experience. • Strong technical and troubleshooting skills. • Excellent interpersonal and Customer communication skills (verbal and written). • Proficiency in computers and Windows software. • Flexibility to handle multiple and changing priorities. • Ability to work flexible hours, sometimes outside “normal business hours” and travel extensively to support business needs. • Must have a valid provincial driver’s license with acceptable record and must maintain all required vaccines. • Ability to travel to the US for training (fully paid for by STERIS). • Must be able to be compliant with hospital/Customer credentialing requirements. Preferred : • Plumbing and electrical experience. • Electrical knowledge to include but not limited to understanding of 110VAC and 3 phase line connections preferred. What STERIS offers:
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future. Here is a brief overview of what we offer:- Extensive hands on training and development
- Career progression path within STERIS
- Competitive pay and benefits
- Comprehensive health coverage plan
- 3 weeks vacation
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