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Home UAE Customer Service Representative

Customer Service Representative

Full time at A Leading Insurance Broker Company In Bahrain in UAE
Posted on January 19, 2025

Job details

Responsibilities:

  1. Respond to customer inquiries and provide information about products and services.
  2. Handle customer complaints and resolve issues promptly and effectively.
  3. Process orders, returns, and exchanges in a timely manner.
  4. Maintain accurate customer records and update information in the database.
  5. Collaborate with other team members to ensure customer satisfaction and retention.
  6. Identify and escalate priority issues to the appropriate channels.
  7. Stay up-to-date with product knowledge and company policies to provide accurate information to customers.
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