Senior Laboratory Information Systems (LIS) Officer

The Senior Laboratory Information Systems (LIS) Officer is a leader who oversees the Sinai Health’s Laboratory Information System (LIS), which includes supporting its full functionality, infrastructure, supporting tools and applications to ensure their reliable availability and security. The Sr. LISO has or will have detailed understanding of the different LIS software module and expected service level objectives as well as lead, manage, and mentor the team of LIS Officers and supporting staff for a cohesive team to maintain, secure and enhance functionality of the LIS. The Sr. LISO leads the LIS team to work collaboratively with Sinai Health’s Information Services’ (IS) leadership and hospital stakeholders/partners in the planning, design, development, implementation and maintenance of the LIS environment which supports organizational functions and Information Services’ roadmap. In this role you will: Plan and manage all LIS projects and ensure timely delivery of solutions and compliance to regulatory and infrastructure requirements. Co-coordinate LIS technical design and infrastructure including servers, storage, backup, networks, and supporting tools and applications Manage and maintain reliable consistent availability and capacity of the LIS and create plans and protocols for disaster, recovery, testing and optimization of information technology to support laboratory operations Collaborate with IS team for the selection of appropriate security solutions for the LIS and oversee the operations of these security solutions including regular vulnerability audits and assessments Provide LIS technical expertise across the organization’s IT roadmap and participate in the planning of strategic goals and up to their execution/implementation Liaise with internal and external stakeholders for required integration and interface solutions to the LIS, provide advice and necessary recommendations; ensure LIS and Sinai’s IT infrastructure are met; provide leadership in the implementation process Oversee daily monitoring and maintenance of all interfaces to the LIS to ensure integrity and security of the system Develop, implement and maintain LIS policies, procedures and training protocols and other documentation in accordance to regulatory and accreditation requirements Participate in the preparation of RFPs for new laboratory equipment and systems and interface/integration requirements as well as provide technical expertise on the LIS functionalities. Oversee the implementation of upgrades and installation of new modules Oversee the maintenance of LIS data (user security, patient demographics/stay/results, test codes/messages, doctor dictionaries, scheduled reporting/faxing, etc.) and data mining for quality and research purposes and ensure they are within privacy requirements Provide on-call LIS support schedule to HELP Desk Provide timely communications to internal and external stakeholders on scheduled/unscheduled downtimes including timelines and recovery requirements Inform internal and external stakeholders on any changes in the LIS that may impact patient care (e.g. reference changes, planned and unplanned downtimes) Work collaboratively with Senior Managers and Lab staff to support LIS and its projects and initiatives to their completion Participate and provide guidance where the use of LIS data is needed in lab incident investigations and root cause analysis Recruit and conduct performance appraisals of LIS officers Job Requirements Job Requirements: Mandatory University degree, diploma in Computer/Information Science Technology Current College of Medical Laboratory Technologists of Ontario (CMLTO) registration Minimum of 5 years’ clinical laboratory experience in a healthcare/hospital environment Completion of formal leadership or managerial training Experience in a health care leadership position Minimum of five years’ experience supporting a complex LIS system Skills and Knowledge Experience with Laboratory Information systems (LIS) e.g. Soft computer, Beaker, Sunquest, including but not limited to configuration and system maintenance of key components such as Biochemistry, Hematology, Transfusion Medicine, Pathology, Genetics, Microbiology and Imaging software Experience with Hospital Information Systems (HIS) e.g. Cerner, EPIC, Meditech Experience with HL7 messaging, standards and nomenclature terms (LOINC) Experience (advanced working knowledge) with query language and protocols for data access and data extraction (e.g. SQL, ODBC) Technical understanding and knowledge of: Various operating systems (AIX/UNIX/Linux) and trouble shooting Network architecture and design including hardware and software Data transmission standards (e.g.HL7, ASTM) and transmission protocols (e.g. TCP/IP) Database architecture and support (e.g. Oracle, MS SQL) Lab Instrumentations and interfaces to the LIS with understanding of lab processes Workload statistics for MIS Workload statistics for TSI (Patient Costing) Linkages to other external LIS or HIS Linkages to provincial information systems (e.g. OLIS, CCO) Knowledge of security/cybersecurity best practices Knowledge and understanding of both on premise and managed services Excellent written and verbal communication skills Strong customer service and people skills Excellent analytical and troubleshooting skills Proven effective time management and prioritization skills Proven ability to motivate and lead a high performing team If this sounds like you and you’re ready to build your career within pathology and laboratory medicine, apply now and let us know why you’d be a great addition to our team. #MSHCareers