Quality Assurance

Job Description

#Key_Responsibilities o Maintain the QMS policies and procedures. - Develop, implement, and maintain the document management system to ensure accuracy, consistency, and compliance. - Conduct periodic reviews of documents to maintain relevance and accuracy. - Analyze quality data and create reports to monitor performance metrics. - Review all the organization's policies and work on having an integrated documentation management system. - Ensure compliance with industry regulations and company policies. o Participate in the audit program: - Conduct regular internal audits. - Assist in the preparation and execution of external audits of ISO 9001. o Collaborate with teams to identify root causes of quality issues and implement corrective actions. o Support training initiatives to promote a culture of quality within the organization. o Help analyze customer feedback data to identify trends, opportunities, and improvement areas, and prepare relevant reports. o Participate in developing strategies to enhance customer satisfaction and loyalty based on feedback. o Identify quality-related risks and implement mitigation plans to reduce potential impacts on operations or compliance. o Conduct risk assessments associated with quality processes and propose action plans. o Drive initiatives to improve processes, systems, and practices related to quality management. o Champion the use of Lean, Six Sigma, or similar methodologies to enhance efficiency and reduce waste. o Provide guidance and mentorship to cross-functional teams involved in quality assurance tasks. o Lead quality improvement meetings and communicate effectively with senior leadership about quality metrics and trends. o Evaluate and implement advanced tools and technologies to improve the effectiveness of the QMS (e.g., automated document control systems, audit management software). o Monitor updates in quality-related industry standards and regulations to ensure ongoing compliance. o Train teams on new standards or regulatory changes when necessary. o Partner with customer-facing teams to proactively address quality-related concerns. o Ensure that the quality management system aligns with customer expectations and contractual obligations.

Job Requirements

#Qualifications_Required - Bachelor’s degree in engineering, or a related field. - 5+ Years of Experience. - Excellent writing skills and English proficiency. - Certifications like ISO 9001 Lead Auditor or Six Sigma Black Belt are a plus. - Proficiency in quality management software (e.g., SAP QM, MasterControl). - Analytical mindset and customer-focused approach.