Icon Group | Clinical Governance & Quality Specialist - Icon Cancer Centre

Clinical Governance & Quality Specialist - Icon Cancer Centre Quality and Safety Brisbane Full Time Icon Cancer Centre Australia Icon is Australia’s largest and fastest growing integrated cancer care provider with an emerging presence in New Zealand, England, Singapore, and China. The Group brings together all aspects of care from day oncology to radiation oncology, chemotherapy compounding and pharmacy services for the benefit of patients. We are built on a strong but simple vision – to deliver the best care possible to as many people as possible, as close to home as possible. About the Role As a Clinical Governance & Quality Specialist, you will provide expert guidance on patient safety, including risk management, clinical incidents, licensing and accreditation, infection prevention and control, consumer engagement (including feedback), clinical auditing and document management. You will also play a broader role in supporting quality initiatives within the Clinical Governance & Quality Unit. This position involves strengthening clinical governance frameworks, enhancing quality systems, fostering positive workplace culture, and building workforce capability to ensure safe, person-centred care across our national and international services. Regular responsibilities include evaluating organisational policies, procedures, and outcomes to drive continuous quality improvement. Collaboration with national and international teams, quality specialists, operational leaders, and managers is central to fostering best practices, improving patient safety, and achieving optimal clinical outcomes. This position is ideally based in our South Brisbane office; however, remote workers are also considered and offer flexible work arrangements alongside a competitive remuneration package for the right candidate. Key Responsibilities Lead Clinical Governance Initiatives: Actively contribute to the clinical governance of Icon’s national and international operations by integrating specialist technical expertise into system design, strategic planning, documentation, quality committees, meetings, communications, and workforce engagement initiatives. Ensure System Integrity and Performance: Provide expert technical guidance to maintain optimal system functionality, swiftly identifying and resolving issues to ensure seamless operations. Manage Adverse Event Response: Lead structured investigations and technical analyses of adverse events, applying continuous quality improvement (CQI) methodologies to prevent recurrence and enhance patient safety. Compliance and Accreditation Oversight: Offer specialised guidance on interpreting, implementing, and sustaining compliance with all accreditations, national quality assurance frameworks, and regulatory standards, ensuring alignment with external requirements. Risk Mitigation and Emergency Preparedness: Deliver expert risk management advice to safeguard patients, visitors, and staff, particularly during emergencies, by developing and supporting effective response strategies. Specialist Support in Key Quality Domains: Provide in-depth expertise and support in critical areas such as infection prevention and control, clinical document management, and consumer engagement, fostering a culture of safety and continuous improvement. About You Essential Skills and Qualifications: Relevant qualifications in a healthcare specialty or clinical discipline, with extensive experience in healthcare quality improvement. Extensive practical experience in clinical governance and quality improvement initiatives. Expertise in accreditation frameworks such as NSQHSS or EQuIP7. Excellent written and verbal communication skills. Desirable Skills: Extensive practical experience in either infection prevention and control, document management, and/or consumer engagement. Experience working in the cancer care healthcare sector. Registration with AHPRA or similar authority. Mentoring, coaching, and training skills. Our Values Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally. Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here, regardless of your role, you’ll know your work is making a difference. Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other. Opportunity, at Hand: We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities. Some of The Benefits We Offer: Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands! Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping. Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals. Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us. Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories. Paid Parental Leave and Extra Annual Leave: Supporting you both personally and professionally. To Apply: Please attach a resume and cover letter showing us why you’d love to join us, and what makes you a great fit for the role. Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds. Pre-Employment Health Requirement: Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs. #J-18808-Ljbffr