Multi Skilled Technician (electrical)

Multi Skilled Technician (Electrical)

Apply remote type: On-site Locations: Taguig, Philippines Time type: Full time Posted on: Posted Yesterday JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. What this job involves: Greasing the wheels of day-to-day operations: You will be involved in the overall upkeep of plant and facilities equipment to ensure smooth daily operations. To do this, you’ll need to regularly inspect all equipment rooms and other facilities, and take note of any problems using the predefined checklists. Also part of your responsibilities is to walk the duty technicians through weekend work plans and give out technical recommendations, as needed. Being the front line for maintenance needs: Our clients will come to you for equipment fixes, so you’ll be expected to be skilled in carrying out repairs. At the same time, you should always be ready to get hold of vendors to do maintenance work at a moment’s notice. You’ll also have to speed up any required equipment moves, adds, and changes implementation. In every decision or action you will make, you’ll need to keep in mind that you follow local governmental rules and regulations to avoid any legal troubles. Major Responsibilities:

• Resolve technical problems in a timely manner to enhance occupant experience.
• Commitment to deliver the best level of service every time through attention to detail.
• Identify opportunities to improve technical service delivery to benefit the workplace.
• Trusted partner to deliver all GRE requirements aligned to GRE OE codes.
• Strive for continuous improvement implementation.

Client/Stakeholder Management:

• Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators.
• Deliver exceptional quality of service to the Client, as reflected by Client feedback.
• Communicate effectively with Clients and vendors at the ground level to create customer delight.
• Work with all related parties on timely delivery of all services.

Leadership / Staff Management / Team Participation:

• Actively encourage an environment that supports teamwork, cooperation, service and performance excellence, and personal success.

Operations Management:

• Functional operational control to deliver excellence every time.
• Knowledge of BMS system, generate reports, logs, trend charts from time to time.
• Understand the operational & technical requirements of the site.
• Be able to resolve problems and improve operations.
• Implementation of task procedures and policies.
• Respond to critical out-of-hours issues & participate as a key team member in responses to emergency situations.
• Monitor the HVAC system in the BMS for its healthy operation and throttle the settings as per the requirements to maintain the standards.
• Thorough knowledge of processes to be followed during power failure, incidents, etc.
• Coordinate, manage, and oversee vendors to perform a wide range of workplace-related services.
• Ensure service deliverables meet SLAs and KPIs.
• Cost-saving mindset that drives value for service at every level.
• Escalate recurring problems and possible solutions to Engineering and Workplace team.
• Located on-site at the client's offices.
• Mobile as required to cover multiple sites.
• Implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.
• Ensuring an adequate supply of materials and services for the proper operation of the buildings and enter into supply and service contracts as approved by the client.
• Share best practices and new ideas to further support the Workplace Experience Team.
• Adhere to the Risk & Safety work practices to mitigate the risk of services interruption to client’s operation.
• Coordinate with Building Operation teams in setting up and sustaining the best maintenance standards and practices.
• Deliver a programme of inspections for the property on Energy conservation, Maintenance practices, Utility management, and Risk management procedures.
• Deliver /oversee the pre-emptive maintenance programme to reduce the risk of sudden failures of critical equipment.
• Follow the SOP/EOP.
• Maintain accurate logs of all critical systems.
• Carry out breakdown maintenance as and when required.
• Incident management – well aware of the process and escalation.
• Ensure smooth shift handover process.
• Participate in regular audits on processes to ensure the procedures are being followed and adhered to by the FM staff.
• Adhere to all safety procedures, including Crisis Management/ Business Continuity and Emergency Procedures maintained at all times.
• Ensure all works are compliant with statutory regulations on fire, health, and safety standards.
• Ensure that service delivery teams and on-site contractors undergo a Health and Safety Induction prior to deployment.

Certified and experienced: Are you certified to do electrical or mechanical repair? Have you worked in facilities and maintenance with at least 2-4 years’ experience in maintenance and improvement works, preferably in a corporate property / facilities management setting? Do you have the ability to maintain property / facility services in accordance with the maintenance plan? If yes, then you are who we’re looking for! Good-natured and customer-oriented: Can you clearly report issues and problems and provide clear instructions to repair bugs and malfunctions? To serve clients the best way possible, good communication skills—both written and spoken—will also be indispensable for this role. Can you speak or write in English? That’ll be a big plus! Team player: JLL’s unmatched excellence is only made possible by teamwork—a core value we want you to possess. We expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record of flawless project execution, all while following company standards and procedures. Client-focused enthusiast: It is important that you can easily interact with the general client staff and vendors to deliver efficient services. We’ll also count on you to address conflicts and conflicting priorities effectively. Likewise, you must be an excellent and resilient communicator who faces customers with a smile at all times, even when times get rough occasionally. CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience:

• Good verbal and written communication skills.
• Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements.
• Knowledge of HVAC, Fire Protection System, Electrical system, and BMS system. Experience in CRAC, UPS, Chiller plant, or Critical Equipment/Data Centre operations is preferable.
• Thorough knowledge of BMS System.
• Knowledge of Occupational Safety requirements.
• PC literate and able to manage daily activities using various systems, such as BMS and other computerized control/monitoring systems.
• 6 working days per week, shift pattern 24/7 coverage required.
• Ability to effectively communicate and interact with all levels of people.
• 2 to 4 years of experience.

Critical Competencies for Success: Client Focus & Relationship Management:

• Demonstrates proactive & professional approach to customer service and stakeholder engagement.
• Has a natural hospitality-oriented communications acumen.
• Ability to interact with a wide range of client and vendor staff.
• Has a customer service-oriented attitude.

People Management and Team Leadership:

• Ability to lead team effectively, train them well, and promote open, constructive, and collaborative relationships at all levels.

Program Management & Organizational Skills:

• Planning and Organizing skills to prioritize work and meet tight deadlines.
• Ability to manage multiple and complex operational matters on a daily basis.

Problem Solving & Strategic Thinking:

• Capacity to deal with ambiguity and solve complex problems effectively.
• Analytical, proven ability to solve problems using a quantitative approach.
• Proven ability to employ holistic approaches and look at long-term solutions.

Other Personal Characteristics:

• Detail-focused and proactive in nature.
• Self-motivated.
• Exhibits honesty & trustworthiness.
• Open to new ideas & willing to challenge status quo.
• Works well with diverse teams from various countries/cultures.

Location: On-site – Taguig, Philippines If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!#J-18808-Ljbffr