Quality Business Partner

George Western Foods (GWF) is one of Australia and New Zealand's leading brands of quality bread and bakery products. Our iconic brands in New Zealand, including Tip Top Bread, Ploughmans, Bürgen, Golden, Big Ben, and Dad's Pies, are staples in households and commercial food service channels across the country. We are looking for a motivated, proactive, and collaborative Quality Business Partner to join our team in Christchurch. In this role, you will work with the Quality leader, site leadership, and front-line operators to drive Quality and Food Safety initiatives. The key purpose of this role is to ensure food safety and quality standards are maintained and continuously improved, while fostering a positive culture through hands-on support, coaching, and engagement. Your key responsibilities will include:

• Compliance Management: Ensure the site complies with food safety programs and standards (GWF, BRCGS, Woolworths). This includes internal audits, product and environmental testing, HACCP reviews, and documentation management.
• Complaint Handling: Investigate and resolve customer and consumer complaints promptly. Implement corrective and preventative actions and identify trends.
• Training: Develop and deliver training programs for Food Safety, GMP, and Quality to site staff. Support product trace and mock recall activities.
• Audits: Conduct audits of Tip Top Depots and third-party suppliers/service providers. Track performance, raise non-conformances, and ensure issues are resolved.
• Food Safety and Quality Culture: Lead and support activities to ensure products are safe and meet quality standards. Assist in building Food Safety and Quality Business Plans, share learnings and successes, and create visual standards.
• New Product Development (NPD): Participate in NPD meetings, support trials, and help integrate new products.

To be successful in this role you will have:

• 2-5 years food industry experience – preferably in FMCG / Food Manufacturing
• Passionate about Quality and Food Safety
• Strong interpersonal skills and confidence in forming effective relationships across all levels of an organisation
• Self-motivated and a great team player
• Collaborative approach with great communication skills
• Ability to problem solve and identify a way forward when faced with issues
• Bachelor of Food Technology/Science or similar science-based qualification
• Prior experience in BRCGS and Woolworths standards is preferred

Why Join Us? At GWF we live and breathe our four values, SAFE, COURAGEOUS, TRUSTING & COLLABORATIVE . As a diverse business with a proud heritage, we offer a broad range of career opportunities, where we challenge and support our people “To act like owners of the business”.

• Competitive salary and annual incentive
• Flexibility to work from home
• Opportunities for development and growth
• Supportive environment where we live our values and encourage inclusivity & diversity
• Long service benefits and generous parental leave support
• Product allowance
• Free on-site car parking
• Benefits and Discounts through our Golden Moments Platform
• Access to an extensive range of internal training and development programs
• Financial support for approved study pathways, as well as traineeship and apprenticeship programs
• Paid volunteer days per year as part of our focus on Community Partnerships

How to Apply? To apply for this opportunity please submit your application by clicking on the ‘Apply Now' button. Our Recruitment Process typically consists of a brief, prearranged telephone call, followed by 1-2 interviews in-person or over Zoom/Teams. We’re happy to adjust our recruitment process to support your accessibility needs. Let us know your needs in providing a positive, barrier-free recruitment process via email to recruitmentnz@gwf.com.au . During the recruitment process you may be required to complete pre-employment screening which includes drug & alcohol testing and a criminal record check. We take pride in supporting our people to learn, grow, and develop throughout their careers with Tip Top Bakeries. We believe in the power of an inclusive and diverse workforce and invest in meaningful initiatives to remove barriers and enable our employees to have a satisfying and rewarding career with us. Our vision for Tip Top Bakeries is an organisation where everyone belongs, everyone is valued, and everyone has equal opportunity. We encourage applications from people of all ages, nationalities, abilities, and cultures – including the LGBTQI+ community and people living with disability. #J-18808-Ljbffr