Engineering Manager

Job Description Must be a hands-on Technical Leader, in terms of Knowing the technical stack, Databases, API endpoints, Request-Responds payloads, Monitoring and Logging stacks. Should be able run quick queries on the db to do health check of the system Should be able check Dynatrace, ELK logs etc to stack trace and check where the issues are occurring Identify patterns, involve the respective Development team and troubleshoot issues on incident Bridges Analyze and troubleshoot issues across various tech stacks, ensuring prompt resolution. Drive incident analysis and create comprehensive summaries of incidents and outages. Maintain effective communication with clients, responding to requests from both offshore and onshore teams. Collaborate with leadership to receive guidance and execute tasks efficiently. Understand and interpret client needs, providing timely and amiable responses. Utilize tools such as Jira, Excel, and others for project management and reporting Qualifications Required Skills and Qualifications: Technical Expertise: Extensive experience in Java development and front-end technologies. Experience: 12-15 years total experience, with 8-10 years in core Java development and experience in continuous release environments. Telecommunications Background: Prior experience working with telco clients is a plus. Analytical Skills: Strong problem-solving skills and the ability to analyze complex technical issues. Communication Skills: Excellent verbal and written communication skills, with a focus on client engagement. Tools Proficiency: Familiarity with Jira, Excel, and related project management tools. Adaptability: Ability to thrive in a fast-paced environment and respond quickly to changing priorities. Additional information Required Skills and Qualifications: Technical Expertise: Extensive experience in Java development and front-end technologies. Experience: 12-15 years total experience, with 8-10 years in core Java development and experience in continuous release environments. Telecommunications Background: Prior experience working with telco clients is a plus. Analytical Skills: Strong problem-solving skills and the ability to analyze complex technical issues. Communication Skills: Excellent verbal and written communication skills, with a focus on client engagement. Tools Proficiency: Familiarity with Jira, Excel, and related project management tools. Adaptability: Ability to thrive in a fast-paced environment and respond quickly to changing priorities.