Virtual Design Consultant
Job details
We’re Hiring: Design Consultant Position: Virtual Design Consultant Location: Bangalore Type: Full-Time About Us: We specialize in creating innovative and stylish textile designs that enhance the aesthetics and functionality of interiors. As a leading player in the textile industry, our mission is to blend creativity with practicality to produce designs that captivate and inspire. We are seeking an enthusiastic and skilled Virtual Design Consultant to join our team and provide expert guidance to clients remotely. This role will primarily involve understanding clients' needs over the phone, offering design recommendations, and scheduling consultations for in-home visits or virtual appointments. We are looking to fill this position as soon as possible. Applications will be reviewed on a rolling basis, so we encourage you to apply promptly. Key Responsibilities: Client Outreach: Proactively call leads and existing customers to understand their design needs for curtains, blinds, and home furnishings. Appointment Scheduling: Book appointments based on customer availability and interest, ensuring all consultations are aligned with their requirements. Requirement Assessment: Understand clients' basic needs and preferences regarding curtains and blinds to provide initial design advice and guide them through the process. Product Knowledge: Utilize your knowledge of curtains, blinds, and home furnishings to offer initial recommendations and assist in the decision-making process remotely. System Proficiency: Use internal systems and software to manage customer interactions, update lead information, and track appointment details efficiently. Communication: Maintain clear, professional, and effective communication with customers through calls and digital platforms, ensuring that their queries are addressed promptly. Sales Support: Work closely with the design team to ensure a smooth transition from virtual consultations to in-person meetings or product delivery. Key Qualifications: Education & Experience: A background in interior design or a related field is preferred, with a good level of experience in the industry. Communication Skills: Strong verbal communication skills, with the ability to clearly understand customer needs, provide relevant advice, and build rapport remotely. Tech-Savvy: Comfortable using computer systems, software, and digital communication tools to track customer information and manage appointments. Personality Traits: Well-spoken, pleasing personality, and a natural ability to engage with a diverse range of people. Problem-Solving: Demonstrated ability to organize and manage client information and appointments accurately. Energy & Enthusiasm: High energy and a positive attitude, with the ability to remain enthusiastic and engaged throughout the day Key Qualifications: Education & Experience: A background in interior design or a related field is preferred, with a good level of experience in the industry. Communication Skills: Strong verbal communication skills, with the ability to clearly understand customer needs, provide relevant advice, and build rapport remotely. Tech-Savvy: Comfortable using computer systems, software, and digital communication tools to track customer information and manage appointments. Personality Traits: Well-spoken, pleasing personality, and a natural ability to engage with a diverse range of people. Problem-Solving: Demonstrated ability to organize and manage client information and appointments accurately. Energy & Enthusiasm: High energy and a positive attitude, with the ability to remain enthusiastic and engaged throughout the day
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