Departure Controller
Job details
South African Airways (SAA) began operations on 1 February 1934. SAA, is a leading carrier in Africa, serving regional destinations between Johannesburg and six African destinations - Accra, Kinshasa, Harare, Lusaka, Lagos, Mauritius and 2 domestic routes from Johannesburg to Cape Town and Durban. SAA is a member of the largest international airline network, Star Alliance. Principal Accountabilities
Demonstrates an understanding of the Global Operations Control Centre strategy and plan relevant to own work outputs
Implements department strategy within own area of responsibility
Provides recommendations to support the implementation of the departmental strategy and plan
Contributes to the budget management and containment of costs
Applies cost saving initiatives continuously
Provides recommendations on profitability
Adheres to Governance and Risk Management policies, processes and systems
Ensure that weight and balance conditions on the aircraft are correct and within the aircraft type limits
Ensure that the aircraft is loaded in accordance with carrier regulations in general and the loading instruction for the flight in particular
Prepare and Produce load plan, ensuring that the aircraft is loaded in accordance with the load plan
Ensure that special loads are planned according to restrictions max quantities, separation and segregation requirements
Ensure that hold maxima are not exceeded and balance conditions is within safety limits
Ensure that balance calculations are performed correctly and that conditions of loaded aircraft are within prescribed limits
Load aircraft to its maximum capacity and within the safe limits
Calculate the number of baggage containers per class of travel on all wide bodied aircrafts
Make provision for transfer baggage containers if applicable
Create a sort container on specific aircraft and routes
Restrict zero fuel weight on all direct flights as requested FDC and flight dispatch
Ensure that the load plan instructions correspond with the load sheet; produce and certify load sheet
Plan uplift/ discharge load for ready accessibility
Ensure that flight files are completed according to daily roster
Ensure that flight information is updated e.g. who the departure controller is dealing with, all contact numbers etc.
Ensure that the configuration in departure control system correspond with the configuration in reservations and the weight and balance manual
Check that the correct basic/ dry operating weight and index is used according to aircraft type, version, number of crew, travelling technician, aircraft spares and pantry codes, portable water
Create service weight for aircraft spares if applicable
Change cargo allotment to zero to supply cargo with maximum weight for cargo sales
Generate final cargo offer to cargo section for cargo sales
Advice baggage section on the number of container and types to be utilised on the flight
Assist outstations with trouble shooting on load sheets
Advice flight dispatch on estimate zero fuel weight
Provide Captain with load sheet with the correct passenger information and take off data for a safe and on time take-off and landing
Ensure communications with loading supervisor w.r.t loading of A/C as well with FDC w.r.t. any Weight and Balance matters
Contract onto the Team Based Performance Scorecards and track progress against contracted objectives Airline (formulate reports)
Ensure that the information on the load sheet corresponds with the actual load on the aircraft, passengers and fuel included
Ensure information on the LIR and LS corresponds with the aircraft registration
Ensure Centralised Load Control function is fulfilled accordingly
Ensure Centralised Load Control email and printer information is updated on FM
Attend the agreed on training as per PDP
Provide on-the-job training
Qualifications & Experience
Grade 12 or NQF Level 4 with a pass in Mathematics
A 3-year Diploma is essential or a relevant qualification at NQF level 6 and / or 4 years in the Airline Operations environment
Aircraft Weight and Balance, Current on Dangerous Goods Group C, AVOP, Radio Telephony, Amadeus (FM and CM)
At least 1 - 2 years' experience in Departure Control environment
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