Facility Management Operations Manager

Full time at ALPAGO GROUP in UAE

Posted on January 17, 2025

Job details

As a high-end luxury resident, offices, and retail maintenance company, we are looking for a FM Operations Manager to lead and coordinate the residents, offices, and retail facility management developed or constructed by Alpago Properties and Alpago Contracting. JOB DESCRIPTION The FM Operations Manager will work under the Project Director and manage a team of Handover Process Manager, Procedure Development Manager, Technical Manager, Procurement Officer, Administrative Officer, and other relevant persons.

Lead a team of Handover Process Manager, Procedure Development Manager, Technical Manager, Procurement Officer, Administrative Officer to ensure maintenance of all facilities under the Preventative Maintenance contract or belonging to Alpago Properties/Contracting and report to the Project Director.
Lead and coordinate the preparation of Preventative Maintenance contracts and schedules with the Handover Process Manager and Technical Manager.
Responsible for managing client relations and ensuring client satisfaction throughout the contract period.
Responsible for ensuring the preventative maintenance schedule matches client needs and satisfaction.
Coordinate DLP-related issues with Alpago Contracting/Properties teams and supervise works related to DLP.
Preparation of budgets with the Procurement Officer, Technical Manager, and monitoring of the budget.
Respond to emergency situations raised by clients and find satisfactory solutions to client needs in a short time.
Participate in planning and developing procedures regarding maintenance.
Prepare and submit progress reports.
Follow up and ensure FM teams and subcontractors are working efficiently according to schedule and client needs.
Conduct and follow up regular visits to clients to ensure all needs of clients are satisfied.
Follow up on reports and take necessary actions to remedy any problems.
Ensure HSE policies are followed by the team on site visits.

QUALIFICATIONS:

Bachelor's/Master's degree in architecture/civil engineering or relevant engineering from reputable universities.
Minimum of 8 years of experience in construction or maintenance of building and fit-out projects and/or luxury hotel/high-class residential buildings and high-class retail and F&B projects.
Minimum of 5 years of experience managing a maintenance team.
Ability to budget, schedule, negotiate, and control costs. Qualified recognized international standards.
A high degree of familiarity with preventive maintenance.
Experience in client-facing roles is a must.
Strong skills in leadership.
Strong skills in project management, planning, and organization.
Ability to build and maintain strong working relationships.
Excellent in inter-disciplinary project coordination and management of relevant stakeholders.
Effective presentation and interpersonal skills are essential.
Ability to communicate professionally with project stakeholders, architects, clients, other consultants, contractors, and vendors is essential.
Being proficient at working to tight deadlines and being able to prioritize tasks delegated by other team members.
Knowledgeable about innovation and trends both in and outside of the industry is a plus.
Working knowledge of AutoCAD, MS Project, Primavera, and MS Office applications.

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Hiring company

ALPAGO GROUP

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Facility Management Operations Manager

Job details

Apply safely

Hiring company

ALPAGO GROUP

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