Reservations Agent Arabic speaker

Responsibilities:

1. To record and process all reservation inquiries made by phone or email efficiently and accurately and convert to sales where possible to meet hotel targets.
2. Promote and maximize hotel yield by up selling and suggestive selling as set out.
3. To have a good knowledge of all the different types of rooms, hotel facilities, hours of operation, restaurants, shops, and ballrooms, and be well informed about special functions and events held in the hotel on a daily basis.

1. Service focused personality is essential.
2. Previous experience in a similar role is required.
3. Must be an Arabic speaking candidate.
4. Strong interpersonal and communication skills with a passion for service.