System Support Engineer

Transworld Associates Pvt. Ltd., Pakistan

Responsibilities

• Deploy, manage, and maintain database servers, and configure replications, clustering, and archiving (MySQL, MS SQL, PostgreSQL)
• Deploy, manage, and maintain application web servers (Apache, NodeJS, Nginx)
• Deploy, manage, and maintain servers (Windows, Linux, CentOS)
• Maintain and monitor web applications, database clusters, virtual machines, and hardware resources
• Maintain systems, application configurations, and database backups; perform archiving and restoration of databases
• Create bash scripts and cron jobs as per requirement
• Manage and maintain Radius server and logs
• Troubleshoot client connectivity issues with databases, Radius, applications, and web servers
• Coordinate with DevOps, NOC, and engineering teams for customer queries, application, database, and system support
• Create and submit systems, databases, and resources utilization reports

Job Specification

• Hands-on experience of MySQL, SQL Server, PostgreSQL implementation, replication, stored procedures, cluster management, and backups
• Hands-on experience of deploying and troubleshooting Windows and Linux OS servers
• Hands-on experience of creating bash scripts and process automation
• Hands-on experience of troubleshooting web application servers
• Support experience in DevOps
• Strong coordination, organization, teaming, and communication abilities
• Ability to work under pressure and time constraints
• Ability to function optimally both as an individual and as a team member
• Excellent organizational and time management skills, with the ability to work on multiple projects simultaneously