Sales development representative inbound
Job details
Who We Are Birdeye is a global, high-growth software company with over 1,000 employees spanning Sydney, Melbourne, London, San Francisco, Dallas, India, and the Philippines. Fueled by investment from Silicon Valley’s top venture capital firms, we’re fast approaching one of the most anticipated IPOs in recent years. Trusted by more than 170,000 businesses worldwide, our platform is essential for driving business growth, recognized by G2 as the #1 global leader in both product and service categories for 5 consecutive years. ʟᴀꜱᴛ ʏᴇᴀʀ ᴍᴀʀᴋᴇᴅ ᴀ ᴍᴏɴᴜᴍᴇɴᴛᴀʟ ᴄʜᴀᴘᴛᴇʀ ɪɴ ᴏᴜʀ ᴊᴏᴜʀɴᴇʏ: • Surpassed $100M in annual recurring revenue (ARR) • Expanded into the UK • Completed a strategic acquisition • Introduced several innovative solutions Our relentless pursuit of excellence has earned us Top 25 SaaS company honors, multiple 1st place rankings at G2 summits, and certification as a Great Place to Work. What You’ll Do: A Day in the Life As a Sales Development Representative (SDR) - Inbound at Birdeye, you’ll work closely with our SDR leader, paving the way for your advancement to Account Executive or Senior SDR within 6-12 months. You’ll be part of a supportive, fast-paced environment designed to foster your growth and success. Key responsibilities include:
- Respond promptly to inbound leads generated from marketing campaigns, website inquiries, and other channels.
- Qualify leads by understanding their business needs, pain points, and potential fit for Birdeye’s products and services.
- Build and nurture relationships with prospects through effective communication and follow-up strategies.
- Manage and maintain a pipeline of interested prospects, ensuring a smooth handover to sales executives for the next steps.
- Actively engage in consultative selling, identifying opportunities to add value to prospects’ businesses.
- Work closely with the sales and marketing teams to improve lead conversion rates and share feedback on lead quality.
- Schedule discovery calls or demos for the sales team with qualified prospects.
- Maintain accurate records of all prospect interactions in CRM tools such as Salesforce & Salesloft.
- Consistently achieve or exceed monthly targets for qualified meetings or opportunities created.
- Base Salary: $70,000-$80,000 + Super + Monthly Bonuses (OTE $90k-$100k)
- Fast-Track Career Progression: Clear merit-based promotion structure
- Work-Life Balance: Regular social activities, 4 pm Friday finish (drinks from 3:30 pm)
- Supportive Environment: Our digital marketing team works hand-in-hand with sales to boost success
- Work-Life Balance & Culture: At Birdeye, we believe that a thriving work environment drives success. Our collaborative and inclusive culture empowers every team member to innovate, take ownership, and grow. From team lunches and wellness initiatives to regular social activities, we’re committed to creating a supportive and dynamic workplace where you can thrive both personally and professionally.
- Perks & Benefits: Paid parental leave, annual MVP trip, discounted gym membership & health insurance
- Must be based in Sydney, Australia.
- At least 1 year of B2B sales or customer-facing experience, preferably in a technology or SaaS environment.
- Communication Skills: Strong verbal and written communication skills with the ability to engage prospects at all organizational levels.
- Work Ethic: A proactive mindset with the ability to work independently while contributing to team success.
- Technology Skills: Proficiency with CRM software such as Salesforce is a plus.
- Familiarity with sales tools like LinkedIn Sales Navigator, Outreach, or HubSpot is advantageous.
- Coachability: Eager to learn, adapt, and grow within a fast-paced sales environment.
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