Dark Store and Last Mile Operations Manager

Job Description

Dark store manager is an intense, fast paced, day to day hands on role, handling the dark stores which are the key cornerstones that carry the whole E2E supply chain for Breadfast. This dynamic role is heavily invested in operations, customer experience & service levels, quality assurance, financials and talent development for the full dark store team.   What you'll do

• Managing daily operations within the dark store, enabling customer orders fulfilment at targeted service levels.
• Managing the last mile delivery operations including fleet optimization & assigning.
• Owning the overall inventory management for all stocks on ground.
• Designing and optimizing the storage, handling and order fulfillment processes.
• Owning the full financials of the dark store including cost optimization projects and unit economics studies.
• Ensuring safety & quality compliance across the full premises.
• Building and delivering the talent development program for all operations and last mile team within the dark store organization.

Job Requirements

• Analytical thinking skills.
• Problem solving skills.
• Fluency in written and spoken English
• Multi-functional team leadership skills.
• Conflict resolution skills.

Good to have

• Supply chain knowledge
• Solution oriented approach
• Lean operations
• Innovative mindset