APAC Strategic Initiatives Performance Leader

( Please note that we are advertising the same role in multiple locations given the location flexibility) We are looking for a Strategic Initiatives & Performance Lead for APAC. This role will lead strategic initiatives and performance improvement across regional customer success teams. The focus is facilitating the implementation of P321 embedding global standards processes and tools. They will also be working with teams crossfunctionally to streamline deliveries improving delivery performance and client satisfaction. Responsibilities:

• Drive strategic initiatives to optimize delivery and customer success performance (e.g. Project Deliver SA&I)
• Lead adoption of global technologies and tools and integrate global platforms into regional standards
• Collaborate with crossfunctional teams to enhance and standardize processes
• Elevate consultancy skills and improve overall delivery quality across teams
• Foster a culture of continuous improvement and alignment with global best practices

Measures of Success:

• Improved efficiency speed and productivity across markets and practice areas
• Successful delivery of global and regional initiatives initially as part of P321 including adoption of practice groups regional fungibility hubbing BPI & WoW
• Successful adoption and implementation of global technologies and tools with direct impact on productivity 
• Standardized processes delivering consistent highquality outcomes
• Noticeable improvement in NPS scores

Qualifications :

• Strong financial operational and commercial acumen with the ability to align strategic goals with business outcomes ensuring initiatives lead to measurable improvements in efficiency and performance
• Proven track record in leading performance improvement initiatives within customer success or delivery teams with a focus on embedding global standards and technologies across regional/ local teams
• Experience in managing largescale transformation projects
• Excellent crossfunctional collaboration skills with the ability to work across diverse teams streamline processes and create synergies that enhance delivery performance
• Strong leadership and change management experience
• Maturity and presence to actively engage in Csuite discussions and influence senior stakeholders

Additional Information : Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• EmployeeAssistanceProgram (EAP)

About NIQ NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population. For more information visit NIQ.com Want to keep up with our latest updates Follow us on: LinkedIn  Instagram   Twitter  Facebook Our commitment to Diversity Equity and Inclusion NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:  Remote Work : No Employment Type : Fulltime