Senior Technical Consultant - Network and Systems

Senior Technical Consultant - Network and Systems

Job number: iOCO03445 Contract Type: Permanent State/Province: Western Cape Contract Type: Hybrid

The Role

iOCO Infrastructure Services invites you to explore possibilities. We are seeking a dynamic and results-driven Senior Technical Consultant with network and systems expertise in information technology networks and network security to join our team. The ideal candidate will possess advanced technical knowledge of FortiGate firewalls, Fortinet security appliances, switching, routing, and related technologies (e.g., CISCO and Aruba), as well as experience with wireless technologies.

Skills and Experience

What you’ll do:

• Ensure excellent customer satisfaction through interaction and engagement.
• Engage effectively at management and executive levels.
• Understand TCP/IP and networking protocols.
• Configure and troubleshoot OSPF, QoS, Multicast, and BGP.
• Manage Layer 2 networking, including STP, VLANs, and port channel/Ether channel technology.
• Manage Layer 3 networking, including dynamic routing protocols and HSRP/VRRP/GLBP/SVI.
• Utilize Fortinet SD-WAN.
• Use various tools such as Protocol Analyzer, IPAM, and RADIUS.
• Conduct network packet capture and analysis (Wireshark).
• Apply development, automation, and scripting knowledge (Python).
• Report and escalate issues to 3rd party vendors if necessary.
• Proactively identify opportunities for work optimization, including automation.
• Strong knowledge of incident and problem management processes.
• Troubleshoot and resolve complex network issues, including fault management.
• Exhibit strong problem-solving skills and adaptability to new methods and processes.
• Mentor colleagues and peers in networking and related areas.

Your Expertise:

• Minimum of 5 years of experience in Information Technology Networks and/or network security.
• Advanced technical knowledge in switching, routing, and related technologies.
• Advanced technical knowledge of FortiGate firewalls and Fortinet security appliances.
• Solid experience in technology support functions and tools such as change/configuration management, testing, documentation, and implementation processes.
• Advanced technical support and troubleshooting skills.
• Maintenance of complex network and network security systems.
• Advanced technical knowledge in managing internal and external DNS services.
• Experience in SSL certificate management.
• Evaluation and optimization of network performance.
• Automation of network functions and duties.

Qualifications Required:

• Fortinet NSE6 and NSE7 certifications preferred.
• Aruba Certified Switching Professional (ACSP) preferred.
• CCNP Enterprise certification preferred.
• Microsoft Azure Administrator certification preferred.
• AWS Certified Solutions Architect: Associate certification preferred.

Other

Personal Attributes:

• Team player with a good work ethic and attendance record.
• Self-driven with a strong sense of responsibility in taking ownership of problems and seeing them through to completion.

Other Information:

• Working in a team supporting a customer who operates 24x7x365. Must have own transport and be available on call. A/h travel to site may be required in the event of a significant failure.

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