Manager - services
Job details
Job description: Job Reference: 13985 Why You Will Be Excited About This Role At Healius, we all have one thing in common, we are passionate about making a difference to the health of Australians. And right now it's an exciting time to join us, as we transform into a stronger, more agile organisation focused on excellent customer & patient experiences, smarter ways of working, and building a great place to work, joining our mission to be the best pathology provider in Australia. About Us Healius employs 10,000+ passionate people, with an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia. We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia’s largest and most complex private and public hospitals, to small Indigenous Australian communities. This means that you will be working with purpose whilst being a part of a business big enough to offer interstate mobility, job security and opportunities to fulfill your career ambitions. Due to internal movement, this newly created role will be responsible for coordinating the day-to-day operations of the HR Services function. What You Will Be Doing Your key responsibilities will include: • Provide leadership, direction, and mentorship to the HR Services team.• Ensure team members have clear goals, responsibilities, and performance expectations.• Promote a culture of collaboration, continuous improvement, and customer service excellence.• Manage workload distribution and team resources to meet service delivery objectives• Position description development and Approval workflows and advertisement of roles• Coordination of candidate shortlisting, screening, and interview administration.• Ensuring credentialing and onboarding processes are completed.• Ensure a positive onboarding experience for new employees, including the delivery of offer letters, new start packs, and induction programs.• Provide guidance to employees on employment-related matters, such as leave entitlements and enterprise agreement interpretation.• HRIS (SuccessFactors) and Data Management• Compliance and Policy Development• Offboarding and Workforce Transition• Process Improvement and Project Support What Type of Person Will Be Successful These are the type of attributes & skills you would possess: • Relevant Human Resources Management Certificate or Degree• excellent communication skills, organizational skills and attention to detail. To be successful this role will require integrity, initiative and high work standards.• Ability to adapt quickly to changing needs of the business and to prioritize• Ability to build partnerships and demonstrate teamwork• Effective follow up processes/ self-management• Intermediate knowledge of Microsoft Office Suite• High level of discretion and confidentiality due to knowledge of sensitive information Benefits, Perks and Wellbeing As part of working for Healius, you will have access to a range of benefits & perks including:
- Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
- Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
- Corporate health insurance discounts , banking benefits and novated leasing salary packaging.
- Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
- Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.
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