Team leader

ABOUT US

Proudly Australian, Sonic HealthPlus is now the largest provider of corporate medicine in the country. With a national network of wholly owned metropolitan and remote clinics, we deliver Occupational Health, General Practice and integrated medical, paramedical and wellness services to both large and small corporate and community groups.

ABOUT THE ROLE

As a 2IC with demonstrated administration experience, ideally within a healthcare environment, you will join the Melbourne CBD Clinic, VIC (Country of the Wurundjeri People of the Kulin Nation), on a Permanent Full-Time basis working 38 hours per week. Reporting directly to the Practice Manager, you will have the opportunity to manage a variety of tasks and customer demands. You will be responsible for leading, managing and maintaining efficient day-to-day operations of the clinic, particularly in the absence of the Practice Manager.

DUTIES

The responsibilities for this position include but are not limited to:

• Coordination of the clinic operations
• Effective team supervision of administration staff
• Assistance of human resource functions including recruitment, inductions and performance management
• Promoting and embedding a high level standard of customer service delivery
• Reception and general administration duties
• Processing medical bookings
• Results management
• Conducting preliminary medical assessments
• Administering health questionnaires
• Invoicing

CANDIDATE REQUIREMENTS

You will have relevant experience in supervising staff, as well as excellent interpersonal and communication skills. Experience in Clarity / Best Practice software will be highly regarded. Additional requirements include:

• Ability to engage, motivate, empower and coach staff to achieve desired business outcomes
• High level of computer skills
• A strong commitment to customer service
• A current CPR Certificate and Working with Children Check, or be willing to obtain these (please speak to us if you need support in obtaining certification)

WHY JOIN US?

• Ongoing training and development
• Stable, reputable national healthcare provider (part of the global Sonic Healthcare)
• Paid parental leave
• Numerous discounts including travel, gym membership and health insurance options
• Novated Leasing
• Discounted fees for various medical services e.g. pathology, radiology and travel health
• Employee Assistance Program
• Focus on corporate social responsibility e.g. fundraising, supporting community events

HOW TO APPLY

As part of our pre-employment process, preferred candidates must provide a National Police Clearance conducted within the last 3 months. Short listing for this position will commence immediately. You are encouraged to apply promptly as applications will close when suitable applicants are obtained.

DIVERSITY, EQUITY AND INCLUSION

At Sonic HealthPlus, we embrace a diverse mix of minds and backgrounds, creating a supportive environment where every voice is valued. Our commitment to gender equity fosters a safe, respectful, and welcoming space for all. We honour the unique experiences of veterans and current serving members of the Australian Defence Force and their families, whose military backgrounds enrich our workplace. We encourage applications from individuals of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientations, religions and gender identities, reflecting the vibrant diversity of our communities. As an Equal Opportunity Employer, we value social and cultural diversity and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. Sonic HealthPlus prioritises accessibility and we are happy to adjust our recruitment processes to support all candidates. If you require more information about our diversity, equity and inclusion framework or would like assistance with your application, please contact us at inclusion@sonichealthplus.com.au. PRIMARY LOCATION : AU-VIC-Melbourne JOB POSTING : 06-Jan-2025