Facilities coordinator
Job details
Job no: 498143 Work type: Permanent Full Time Location: Sydney Categories: Facilities Management Your opportunity We have an exciting opportunity for a Facilities Coordinator to join our Westfield Penrith team. Reporting to the Assistant Facilities Manager, you will play a key role in maintaining and improving centre facilities to ensure excellent service for our retailers and an enhanced experience for our customers. About the Role: As a Facilities Coordinator , your responsibilities will include:
- Supporting the centre team in delivering top-quality hard and soft services to enhance the customer and retailer experience.
- Managing the CMMS (Computerised Maintenance Management System) to prioritise and track work orders.
- Assisting in environmental and sustainability initiatives, improving outcomes through reporting and stakeholder engagement.
- Ensuring maintenance, repairs, and capital works are completed accurately, on time, within budget, and to a high standard.
- Communicating effectively with key internal and external stakeholders.
- Building strong relationships with service providers to ensure timely, compliant, and budget-friendly delivery.
- Addressing and resolving customer and retailer facility-related concerns while collaborating on cross-team projects.
- Understanding and supporting the delivery of Reactive Maintenance SLAs.
- Experience in retail, property, hospitality, facilities, or building management.
- Trade qualifications or experience—ideally as an electrician, air conditioning technician, fire technician, refrigeration mechanic, or data technician.
- Project management experience.
- Strong customer service skills and excellent administration abilities.
- Proven ability to supervise contractors, clarify instructions, and manage stakeholder priorities.
- Comfortable using business and building management systems.
- Flexibility to work in a dynamic, 7-day-a-week environment, including weekend coverage at least once a week (with days in lieu), occasional Thursday late-night shifts, and support during centre training hours as needed.
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