Director of Clinical Services

Director of Clinic Support - "Shape the Future of Private Dentistry" Multi-Site Leadership Hybrid, Roles throughout England £55k to £65k (DOE) plus generous Equity participation scheme Legales Executive Headhunting is a leading boutique consultancy with a global perspective, specialising in leadership and executive headhunting across the UK, Europe and Asia. Our client, a leading and rapidly growing B Corp-certified dental group with 50+ practices across England and Wales, is recognised in The Sunday Times Fast Track 100. With a focus on excellence, sustainability, and a “hyper-local” operating model, they empower their teams to deliver the best patient care in a supportive, people-first environment. Why Join? This is an opportunity to be part of the first B Corp-certified dental group, committed to creating a positive impact on patients, communities, and staff. The role includes access to equity options, offering potential for professional growth and financial rewards in a forward-thinking organisation redefining private dentistry. About the Role: Director of Clinic Support ("DOCS") As DOCS, you’ll be central to delivering the group’s vision, enabling clinic teams to thrive and achieve top performance. You’ll act as a central coordinator, aligning goals, enhancing patient experiences, and streamlining operations across multiple locations. This position is key to our client’s mission to redefine group dentistry, with a focus on seamless practice integration, operational excellence, and superior patient satisfaction. Key Responsibilities

• Regional/Multi-Site Leadership : Manage and support a growing portfolio of up to 15 clinics, building strong, collaborative relationships with Practice Principals and Managers.
• Growth & Development : Identify growth opportunities and drive high performance within teams, fostering continuous improvement.
• Financial Oversight : Lead regional financial performance, tracking revenue and profit targets and executing strategies to maximise profitability.
• Operational & Strategic Planning : Streamline processes and transform strategic goals into actionable plans, minimising admin to keep clinics focused on patient care.
• Acquisition Integration : Ensure the smooth integration of new practices, working closely with Acquisitions and Integrations teams.
• Regulatory Compliance : Maintain high standards across all practices, meeting CQC, GDC, and HTM 01-05 requirements for patient and clinic safety.
• Stakeholder Engagement : Build industry partnerships and serve as a liaison across internal and external support teams.

• Proven Multi-Site Leadership : Experienced in managing multiple locations within dental, healthcare, or similar sectors, with a strong ability to lead diverse teams.
• Emotionally Intelligent : Skilled in relationship-building with high emotional intelligence, fostering positive, collaborative environments.
• Coaching & Development Skills : Natural mentor, inspiring team growth and performance through hands-on guidance.
• Agile Presence : Comfortable with a branch-based role, spending 40-50% of the week on-site to provide direct support and strengthen relationships.
• Accountable & Proactive : Collaborative and hands-on, with strong communication and problem-solving abilities.
• Financial Literacy : Experienced in P&L management, budgeting, and data analysis to drive informed business decisions.
• Adaptable & Patient-Centric : Flexible in managing each clinic’s unique identity, with a commitment to enhancing patient satisfaction.