Data Processing - Team Lead ( Remote )

We are seeking a detail-oriented Team Lead Data Processing to join our data operations which include data mining, analysis, processing, and quality checks. As a Team Lead Data Processing, you will play a crucial part in developing new processes and workflows for all our current and future Data Entry Specialists, coordinate their work, manage workloads, and be a liaison between our Regulation Managers / Researchers and Data Entry Specialists. This is a new role and requires exploration and innovative thinking. As a Team Lead Data Processing you will:

1. Communicate tasks assigned by the company’s Regulation Managers (RM) to the Data Entry Specialists (DES).
2. Organize the working schedules of the DES.
3. Liaise with all workflow participants and act as the point of contact to progress actions.
4. Provide and maintain documentation.
5. Implement, optimize, and automate workflows.
6. Write requirements for other teams.
7. Conduct individual coaching and group training sessions.
8. Perform quality checks.
9. Manage your team.
10. Provide reports on the progress of list processing and results of individual DES.
11. Train new DES team members on the workflows.
12. Coordinate tasks and work schedules.

1. Bachelor’s or Master’s degree in project management or any related field.
2. 3+ years of experience as project coordinator/manager, preferably with both Data Entry Specialist (DES) and non-DES teams.
3. Experience in managing workflows and organizing team members in different time zones.
4. Experience in working with multiple stakeholders.
5. Experience in conducting sessions of coaching, mentoring, and training in a remote form.
6. Ability to lead and organize a team for maximum efficiency.
7. Strong attention to detail.
8. Understanding of large language models (LLM) is a MUST.