Employee Life Cycle Team Lead - Europe

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

• Work Location         :  1Powerhouse, PJ (5mins walk from MRT Bandar Utama)  
• Reporting To            :  Regional ELC Manager – APMEA & Europe
• Working Hours         :  2PM – 11PM 

The Employee Life Cycle (ELC) Team Lead plays a key role in shaping an exceptional employee journey, overseeing every stage of the employee life cycle to create seamless and positive experiences. In this people management role, you’ll lead a dynamic team of ELC specialists, inspiring and empowering them to deliver excellence. Partnering closely with line managers, you’ll also serve as the go-to expert for employees within your functional area. From tackling complex HR queries to orchestrating mass requests, you’ll ensure every interaction aligns with HR policies, fosters engagement, and reinforces a culture of excellence. This is your opportunity to lead with impact and make a real difference in the employee experience!

Key responsibilities

• Cultivate and maintain strong relationships with internal and external stakeholders, providing strategic guidance to leaders and HR Business Partners (HRBPs) on policies and procedures while supporting local HR teams to deliver a seamless and outstanding customer experience.
• Drive and own the execution of both regular and ad-hoc audits, projects, and transitions, ensuring accurate, timely reporting of HR metrics and data that inform decision-making.
• Lead and inspire a team dedicated to delivering an exceptional onboarding experience, ensuring every new hire’s journey aligns with the company’s standards and values.
• Mentor and develop HR Service Advisors, fostering professional growth and instilling a culture of excellence, compliance, and HR best practices. Provide expert advice on legal requirements to maintain harmonious and compliant workplace environments.
• Continuously optimize Employee Lifecycle (ELC) processes to improve efficiency and enhance employee satisfaction. Introduce innovative solutions and best practices to elevate HR operations.
• Champion a positive and inclusive workplace culture by addressing employee feedback proactively and ensuring smooth processes across onboarding, role transitions, leave management, and offboarding.

Qualifications and skills

• Bachelor's Degree in Human Resources, Business Administration, or a related field.
• Minimum of 4 years of experience in HR, talent management, or a similar role with at least 1 year in a people management capacity.
• Strong understanding of employee life cycle, HR policies, and employment best practices.
• Familiarity with HRIS systems and onboarding software/tools (e.g., SAP, Sucess Factor, Workday, Service Now) is a strong advantage.
• Excellent project management skills to handle multiple Employee Life Cycle activities simultaneously.
• Proven ability to collaborate across departments and drive alignment with organizational goals.
• Analytical skills to evaluate Employee Life Cycle effectiveness and implement data-driven improvements.

Key Performance Indicators (KPIs):

• Employee Satisfaction: Measure employee satisfaction through regular surveys and feedback mechanisms. Aim for a high satisfaction score.
• Process Efficiency: Track the time taken to complete key ELC processes such as onboarding, role transitions, and offboarding. Aim to reduce process times while maintaining quality.
• Compliance Rate: Ensure all HR processes comply with legal and company policies. Aim for a 100% compliance rate.
• Team Performance: Monitor the performance of the ELC team through regular reviews and feedback. Aim for high team productivity and engagement.
• Stakeholder Feedback: Gather feedback from stakeholders on the effectiveness of ELC processes and support. Aim for positive feedback and continuous improvement.

More Details:

Work Environment: Immerse yourself in a dynamic office setting with opportunities for professional growth. While your primary workspace will be office-based, you'll occasionally travel for key meetings and enriching training sessions. Depending on company policies and the nature of your tasks, you may also enjoy the flexibility of remote work. Working Arrangement: Experience a balanced schedule with standard working hours. Flexibility is essential, allowing you to seamlessly connect across time zones and address pressing HR priorities when needed. Workplace Setting: This role is designed for comfort and productivity, with tasks involving extended periods of seated computer work in a well-equipped environment. Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. Recruiter: #LI-SS1  Posting Type: LI