Home Saudi Arabia e-Learning Supervisor - Riyadh

Home Saudi Arabia e-Learning Supervisor - Riyadh

e-Learning Supervisor - Riyadh

Full time at Classera in Saudi Arabia
Posted on January 15, 2025

Job details

Partner Success Supervisor (e-Learning) About The Job

  • E-Learning Supervisor at Classera; one of the fastest growing education technology companies, brings together the best learning management system with Gamification, Social Learning and AI to improve student performance, foster collaboration, and personalize learning in K-12, Higher Education and Corporate Training. Millions of students, and administrators worldwide use Classera solutions to advance what is possible in education.
  • In this role, and under the supervision of the Activation Director, you will be working closely with Classera users to ensure full understanding of Classera LMS and to maintain a continued and growing relationship that benefits both parties.
Job Responsibilities
  • Support activation team members in clients training as a first phase of the activation plan.
  • Design activation reports and monitor activation progress for each service and each client.
  • Work alongside activation team members to create client performance dashboards and be integral in presentations to clients on an ongoing basis.
  • Track the features' issues to solve the clients' tickets within the deadline.
  • Evaluate the current activation status of each client to ensure client satisfaction.
  • Help with new business opportunities (as needed).
Job Requirements
  • Bachelor's degree in a relevant field (Computer Science, Learning Technologies, Information Technology, Information Systems, Management Information Systems).
  • Experience in learning projects, training, planning, and coordination (preferred).
  • Fluent in both English and Arabic.
  • Highly proficient in computer skills including MS Word, PowerPoint, Excel, Outlook, and CRM.
  • Ability to work independently and with a team with minimum supervision.
  • Excellent verbal and written communication skills.
  • Strong attention to detail, analytical, and organizational skills.
  • Must possess the ability to handle multiple tasks and deadlines, and work well with others in a fast-paced environment.
  • Should be able to organize and prioritize own work with limited supervision.
  • Experience in one of the Learning Management Systems, such as Classera, Moodle, or others.
  • Based in the same area.
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