Sales Manager - KSA

Description Ambitious, thirsty for results and love interacting with people? Excited by the energetic and customer centric role of Sales? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Sales Team with their winning edge and passion for driving revenue and growth, strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. The Diplomat Radisson Blu Hotel, Residence & Spa Bahrain is ideally located in the heart of the city’s commercial and diplomatic area with 245-keys as well as 121 Residence unit. The hotel also has one of the largest convention centers in the city as well as 15 meeting rooms and six restaurants and bars. The Diplomat Garden with 3 swimming pools, the extensive The Diplomat Spa, a state-of-the-art gym and an exclusive Ladies’ only Spa & Gym are part of the hotel’s facilities to make every moment matter! As Sales Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Key Responsibilities of the Sales Manager:

• Ensure the smooth running of the sales department, where all aspects of the hotel’s pro-active sales initiatives are delivered and total revenue maximized, ensuring both property and company standards are attained and adhered to.
• Working proactively to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
• Develops and implements strategies where key sales metrics are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets.
• Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance whilst reflecting promoting the company culture and values.
• Prepares and is responsible for the departmental budget, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained.
• Build and maintain effective working relationships with all key stakeholders and partners both internal and external ensuring all communications/activities are controlled and undertaken in a timely manner.
• Review and scrutinize the business performance, providing recommendations that will drive financial performance, including working with internal and external partners on adhoc projects.
• Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Requirements of the Sales Manager:

• 3+ years of relevant experience in Sales.
• Very good command of written and spoken English.
• Preferable locally available and able to join immediately.
• Strong experience in KSA, Kuwait & UAE market.
• Proven experience in a sales position, ideally within a hotel environment.
• Ability to adapt to changing service environments.
• Good leadership skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence.
• Strong communication and listening skills.
• Ability to work collaboratively across functions and cultures.
• Skilled with Microsoft Office software, especially in Excel.
• An open, positive and communicative personality.
• Ability to handle multiple challenging priorities and assignments.
• Valid driving license.

CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us. To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com. Skills

• Fast-Paced Experience
• Fluent in English

Other

• Microsoft Office

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