Home Saudi Arabia Call Center Agent
Home Saudi Arabia Call Center Agent
Call Center Agent
Job details
Qualifications
- 2 years of experience in call center and reception.
Essential Skills
- Good communication skills.
- Good English.
- Computer skills.
- Full knowledge of Word, Excel, and all Microsoft applications.
Detailed Job Description and Responsibilities
- Receiving incoming and outgoing calls.
- Responding to patients’ inquiries and receiving and following up on complaints.
- Scheduling patient appointments through departments.
- Answering internal calls and assisting other departments.
- Following up on missed patients.
- Following up on the Vezeeta system, the center's website, and WhatsApp.
- Confirming patient appointments for upcoming clinics.
- Coordinating and scheduling doctors' clinics on the system.
- Reminding doctors of clinics.
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Hiring company
National Blood & Cancer Center - NBCC
-
Customer Service Skills Diploma St. Paul's CollegeAED 45Duration: Upto 2 Hours
-
Customer Service Management Apex LearningAED 85
AED 1,763Duration: Upto 2 Hours
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