Account Manager

We are looking for an enthusiastic Account Manager / Senior Account Manager to join our client services team. You’ll be the beating heart of the agency, bridging the work of our creative teams to the objectives of our clients. Key Responsibilities

• Building relationships with and becoming the direct contact for a range of clients , responding with speed and assurance to most internal and external requests
• Supporting the Client Services Director on the management of large clients and projects
• Proactively join the dots across an account , identify potential opportunities, offering solutions whilst also being open and receptive to the contribution of others
• Be accountable for the project commercials , be able to accurately scope work and deliver your projects on time and on budget
• Helping the rest of the client services team to manage the studio of brand, digital and motion designers and also developers

• You have at least 2-3 years of experience across several types of projects
• You can effortlessly manage multiple projects simultaneously over a mix of clients and sectors
• You are confident working on your own as well as reporting into a Client Services Director or alongside another client services team member

• Solid project management skills with expertise in budgeting, revenue forecasting, scheduling and building client relationships
• Someone who can balance the budget with the big picture and contribute to the strategic and creative conversation
• Effectively distilling and communicating direction to the team after client feedback or after internal design review
• Highly collaborative , able to work well with other Client Service team members, strategists, designers, developers and clients
• Able to balance reactive and proactive workloads , identify problems and find appropriate solutions but not afraid to ask for help
• Excellent attention to detail

• A good work ethic
• Good communication and organisational skills
• Passionate about branding, design, motion and digital
• Flexible and adaptable to challenges
• An entrepreneurial spirit
• Good reader of the room

• Competitive salary based on experience
• Yearly bonus scheme
• Improved workplace pension
• Monthly well-being allowance
• 23 days paid holiday (plus bank holidays)
• Your Birthday off and a £100 present
• Hybrid working: working remotely for 2 days per week, with the other 3 being based in our Manchester studio
• We have core working hours but start and finish times are flexible to suit you
• Learning and development programs individual to you
• Free refreshments, breakfast and fruit are provided in the office all week
• Regular team building socials and meals out