Software Support Internship (IT/Business/Software/Public Relation/Marketing/Accounting/HR)
Job details
The Position: We are looking to hire a jovial and energetic Software Support Intern which in charge to support all client enquiries referring to HR payroll/Accounting software related matters. The respective employees are accountable for being proactive and alert to maintain and support our company's production progress.
Main Responsibilities:
- Provide and assist support to end users on enquiries to HRMS/ Accounting Software via phone call / email / remote assistance.
- Assist Software technical assistance, troubleshoot and resolve issues
- Perform data migration works if necessary
- Conduct product (Software) training to end users
- Resolve customer technical issues in a timely and professional manner
- Involve in ad-hoc projects, pre-implementation discussions
- Internship Allowance
- Meal Allowance
- Attractive Pantry
- Accessible to Public Transport (KL Sentral Station)
- Candidate must possess at least a diploma, an advanced/higher/graduate diploma, and a bachelor’s degree in any field.
- Strong interest in Human Resource Payroll System, Accounting Software System or Customer Support.
- Resilient, resourceful, displays strong initiative, is self-directed and motivated.
• Applicants must be willing to work in Q Sentral.
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