System Administrator

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special. And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town Office.

Position Overview:

As a Systems Administrator with the MRI Software IT Services Team, you will work across Private and Public cloud technologies, learning business processes whilst being exposed to exciting new technologies such as VMWare vCentre, Azure, SQL Databases, Citrix, along with several other backup, antivirus, monitoring, networking and operational tooling. In this position, you will assist with a wide range of IT operational and project related duties such as Microsoft Active Directory management, VMware Virtual Machine deployment and configuration, Anti-Virus and security vulnerability activities, deploying virtual web servers, creating and maintaining DNS records and be fully immersed in day-to-day operational IT Services activities, related to application support.

Responsibilities:

1. Deployment and configuration of Application releases
2. Able to perform duties on a shift/roster depending on requirements from business
3. Ability to work overtime/standby as and when required
4. Citrix Troubleshooting
5. Installation and management of IT, monitoring and security tools
6. SQL Server and DB administration
7. Managing and administering service desk ticketing system queues
8. Review of SOPs and documentation
9. Remote Desktop Gateway management, configuration, and troubleshooting
10. IPSEC Tunnels and administration
11. Configuration of monitoring tools
12. Active Directory management and troubleshooting
13. VPN Configuration and troubleshooting
14. General vCentre management and troubleshooting
15. SFTP Server management
16. IIS/Web Server administration and troubleshooting
17. Certificate Management
18. SMTP Relay server troubleshooting and management
19. Azure Kubernetes Cluster Services
20. Patching and Updates
21. Server Builds and Software deployments
22. Client and Stakeholder Engagements

Knowledge and Skills:

1. Strong interest in general IT (Networking, Operating Systems, Scripting)
2. Attention to detail, ability to follow SOPs and suggest improvements to documentation and processes
3. Ability to multi-task and prioritise accordingly
4. Strong Interpersonal Skills with focus in Customer Centricity
5. Strong vendor management skills
6. Ability to work and collaborate across global and regional teams
7. Accountability and ownership of Problem and Incident management

Education:

1. Degree/Diploma in Information Science/Technology or equivalent work experience
2. MTA/MCSE/Azure Certified
3. Database Administration Certified or working towards
4. VMWare Certification a plus
5. Security Certification

We’re obsessed with making this the best job you’ve ever had! We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:

1. Office breakfasts, quarterly lunches and virtual social events.
2. Employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group.
3. Medical Aid Scheme.
4. Competitive Personal Pension plan.
5. Parental Leave benefit.
6. 25 days of annual leave plus Public Holidays, and 16 hours of "Flex Time Off".
7. Tuition Reimbursement Schemes.
8. Flexibility of working from anywhere in the world for two weeks out of the year!

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space. Amazing growth takes amazing employees. Are you up to the challenge? As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself. #J-18808-Ljbffr