Logistics Operations Manager

Our client seeks an experienced and dynamic Operations Manager to oversee and optimise palletized, cross-border, and containerized freight operations. The ideal candidate has a strong background in logistics, excellent leadership skills, and a proven track record of improving operational efficiency.

Duties & Responsibilities:

1. Lead and manage daily operations for palletized, cross-border, and container logistics, ensuring timely and efficient delivery of goods.
2. Develop and implement strategic plans to enhance operational efficiency, reduce costs, and improve service quality.
3. Draft the sales budget for the division and recruit staff to grow in line with the strategy.
4. Supervise, train, and mentor a team of logistics professionals, fostering a culture of continuous improvement and high performance.
5. Ensure all operations comply with relevant regulations, safety standards, and company policies.
6. Maintain strong relationships with clients, addressing their needs and resolving any issues promptly.
7. Work closely with other departments, including sales, customer service, and finance, to ensure seamless operations and customer satisfaction.
8. Leverage logistics software and technology to streamline operations and enhance visibility across the supply chain.

Qualifications and Experience:

1. A Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
2. At least 5 years experience in logistics or supply chain management, with at least 2 years in a managerial role.
3. In-depth knowledge of palletized, cross-border, and container logistics, and familiarity with relevant regulations and industry best practices.
4. Strong leadership, problem-solving, and decision-making skills.
5. Excellent communication and interpersonal skills.

Key Skills:

1. Outstanding analytical and problem-solving abilities.
2. Strong written and verbal communication skills.
3. Ability to lead, motivate, and develop a high-performing team.
4. Expertise in developing and implementing strategic plans to optimise operations.
5. Strong customer service orientation.
6. Fluency in Afrikaans is highly advantageous.