Home Saudi Arabia Customer Service Coordinator

Home Saudi Arabia Customer Service Coordinator

Customer Service Coordinator

Full time at Hire Rightt - Executive Search in Saudi Arabia
Posted on January 14, 2025

Job details

The job covers all aspects of order fulfillment for external customers, from order inquiry to shipment and invoicing. The Job also requires fulfilling all logistics and warehousing data entry & follow-up activity.

Responsibilities:

  1. On time Order Confirmation to assigned Customers
  2. Effective Co-ordination with Imports and Warehouse on timely deliveries to customers.
  3. Planning shipments and communicating effectively to customers.
  4. Sales order processing
  5. Order entry of all inter-company purchase orders
  6. Daily delivery plan for the next day to customers
  7. Execute any urgent assignments
  8. Follow up collection of orders based on planned delivery
  9. Provide accurate information on stock and location.
  10. Day to day administrative duties relating to sales support.
  11. Arrange for on time delivery of goods
  12. Handle assigned Customer queries on Order Status.
  13. Error Free shipping documentation
  14. Maintaining Shipment tracker as per outlined criteria

Requirements

  1. Experience in Customer Service and Warehouse operations
  2. Candidates preferred from Industrial Machinery Manufacturing/Logistics companies.
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