Workshop Admin Assistant
Full time
at Transparency Qatar
in
Qatar
Posted on January 14, 2025
Job details
- Manage the assigned tasks according to the company quality standard.
- Ensure premium service consulting tailored to the individual needs of each customer.
- Boost sales through selling products and services.
- Win customer loyalty and ensure customer satisfaction at any time.
- Responsible for the workshop operations.
- Responsible for the technical supervision of the workshop staff.
- Job duties require analyzing and adjusting work schedules, solving production problems, handling quality issues, and managing customer interactions.
- Work with the Manager to investigate customer complaints and concerns arising from products and services and suggest appropriate solutions. Discuss with the team to identify an appropriate course of action.
- Provide feedback to staff who are not performing to the expected level and ensure human resources are informed of trends in performance.
- Interpret and ensure self and subordinate employees follow company and department policies, and strictly comply with the law and regulations of the traffic department of the state of Qatar.
- Manage your assigned department; make decisions; solve problems; develop unit procedures; develop records/files; conduct meetings.
- Ensure effective employee/labor relations; create an ethical, non-discriminatory, and safe work environment; establish effective communication lines/methods; identify and solve employee problems; manage conflict, respond to grievances.
- Prepare leaves and overtime, and complete and sign time sheets.
- Ensure that the job Quality and procedure are followed per the company procedure.
- Inspect deliveries for damage or discrepancies; report those to the management accounting and record keeping.
- Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control.
- Receive and check customer car, organize and ensure that the work is done on time.
- Ability to assist in training, supervising, scheduling, motivating, positively disciplining, and planning the activities of the department.
- Ability to assist in employee performance reviews and processes.
- Ability to assist in planning and implementing procedures, systems, and controls to ensure an efficient, timely, and proactive department.
- Ability to directly supervise technicians in carrying out work schedules as well as spot-checking to verify quality and employee performance.
- Manage logs on the movement of stock items and tools.
- Setting goals and objectives.
- Assist and support.
- Providing a climate for motivation.
- Creating a supportive working environment.
- Handle multi-tasks and work well under pressure.
- Very flexible.
- Leadership.
- Teamwork.
- Energy.
- Flexibility.
- Organization Skills.
- Time management.
- Managing Multiple Priorities.
- Status Reports.
- Job Skills.
- Product knowledge.
- Presentation skills.
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