Security Officer - Four Seasons
Job details
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020. Our Team: Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion. Who We Look For: We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do. Responsibilities:
- Actively participate in the day-to-day security operations of the property to ensure the safety and security of all guests, employees and property.
- Patrol the interior and exterior of the hotel and confront any situations or persons that require investigation.
- Handle and document guest and employee accidents, double locked doors, noise complaints and unruly guests.
- Assist disabled guests. Implement all policies, procedures and instructions regarding security and safety.
- Assist in implementing preventive safety and security programs. Investigate crimes committed against the hotel, guests and employees, (while at the hotel).
- Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements.
- Assist hotel staff in handling of unusual guests or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.
- Remain informed of current Federal and local laws and regulations as they related to the hotel, particularly in areas of guest, patron and employee rights.
- Take an active role in the implementation of the hotel’s fire plan including the General Communication Center, the Command Post, all technical equipment and the roles each employee/manager plays.
- Assist in training related to the hotel’s emergency procedures. Control the key lock system, alarm system and fire protection system.
- Make recommendations to the Director of Security in security related matters.
- Respond properly in any hotel emergency or safety situation.
- Must be fluent in English and Arabic is an asset.
- 1-2 Years of experience in a similar position with a Luxury Hotel or resort.
- The ideal candidate will have an outgoing personality and a can-do approach to any task!
- Requires reading, writing and oral proficiency in the English language.
- Degree & Diploma Accounting is preferred but not required.
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