Strategic Talent Partner | Zonal Sales Manager

Job Description:This is a P&L position that involves servicing existing customers by offering them a world-class service experience. The focus is on upselling premium packages, client retention, ensuring customer delight through a need sensitive client servicing team and executing various marketing initiatives. Job Responsibilities: -Grow the business in terms of topline & bottom-line for the Zone-Develop & execute annual operating plan - revenue & cost planning and forecasting-Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing paid members-Ensure timely delivery of services to clients-Analyze customer feedback, draw business intelligence, review benefits of core services being offered and ensure high client satisfaction level -Setup a system that delivers high customer retention-Recruit, train & develop a client servicing team which is need sensitive, has a consultative sellingapproach & is proactive at offering highest level of customer delightKey Skills: - Client handling and application of Telesales techniques- Quick thinking and problem-solving- Verbal communication with active listening- Vision and foresight to create new opportunities for customer- Team Management & Interpersonal skills- Data Interpretation & Report Management- Should be target oriented- Strong leadership skills and team player- Preference for candidates with Team handling experience of 100+ IndividualExperience and Education: -Experience of Sales / Servicing / Retention preferably in BFSI / Telecom / Ecommerce / Service industry-Minimum experience of 5+ years in managing a large team size of 100+ people AGG