Credit Controller

Credit Controller London – Hybrid working (3 days per week in office) Part-time – 30 hours per week (4 days) Fitzrovia IT are a highly accredited and well-established managed service provider, and we are currently looking to expand the finance team. We are looking for someone to join a team of 4 within the finance department, to provide key assistance to the finance controller and team to ensure that debts are paid in a timely manner. Fitzrovia IT are a leading MSP, providing first class IT support services and have been voted as being one of the UK’s Top 50 Best Company to work for in Technology, Top 25 Best Small Company to work for in London, and Top 25 Best Small Company to work for in the UK. We are also a Microsoft Solutions Partner and hold an Investors in People Gold Award. The ideal candidate would be someone that has several years’ experience in credit control, has excellent customer service skills, has the ability to listen and negotiate with customers, is able to build good working relationships with clients and is analytical and has thorough attention to detail. Key responsibilities include:

• Collecting accounts receivable balances for a range of clients including specific high value clients
• Ensure that debts are paid in a timely manner
• Chase overdue invoices by telephone, email & letter within agreed timescales
• Maintain accurate records of all chasing activity within Twinfield Accounting, Microsoft Excel and Outlook
• Regularly making contact with customers to ensure all relevant debts are managed as necessary
• Handle disputed bills and negotiate to bring payment within the agreed terms
• Working closely with a variety of internal teams and personnel
• Provide accurate advice on billing queries
• Respond promptly and completely to both client and internal enquiries

• Flexible hybrid working environment
• 4 days per week/30 hours
• 22.5 days annual leave (which includes bank holidays)
• After passing probation you receive Vitality at Work Business membership for rewards & health benefits and Gym membership
• Regular department/team nights out and quarterly company wide events, fully paid for by Fitz
• Free breakfast on Wednesdays!
• Training/exams relevant to your role, fully paid for by Fitz.