Care Partner - Western Downs

Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other Southern Cross Care QLD has an exciting opportunity for a proactive and self-directed full-time Care Partner to join our Community Team working across Miles, Tara, Chinchilla, Meandarra and Jandowae Community Care area. Join the Care Champion’s Arena! As our new Care Partner, you will be a champion for our Aged Care clients living at home, ensuring great service delivery and top-notch care for those we serve. If you’re known for your dedication and passion for Aged Care and are ready to use your Home Care Package expertise to make a positive difference in our clients' lives, then this is your stage to shine! What can Southern Cross Care Queensland offer you?

• Competitive salary package + benefit of NFP salary sacrifice options
• Opportunity to join a supportive organisation
• Financial support programs like Thrive (access 50% of your earned wages early)
• Great staff culture
• Ongoing individualised training
• Employee Assistance Program for employees and their families
• Purpose driven organisation making a real difference

What are the key responsibilities? As a Care Partner for the Western Downs, you will work collaboratively with our elderly clients, who live around Miles, Tara, Chinchilla, Meandarra and Jandowae area to engage in services that enable them to remain living in their home. Based at one of our Home Care Offices in the area, in this dynamic role you’ll manage a caseload of Home Care Package (HCP) and Commonwealth Home Support Program (CHSP) clients, driving towards exceptional care outcomes. Your expertise will ensure that each client’s needs are met with top-quality service and support. You’ll be the key player in coordinating care strategies and using your in-depth knowledge and skills to make a real difference in our clients’ lives. If you’re driven by achieving excellence and want to contribute to meaningful care experiences, we’re excited to see you thrive in this role! Key responsibilities will include:

• Assessing the needs and preferences of each client in a caseload
• Developing personalised care plans in collaboration with clients and their families
• Coordinating the delivery of services such as personal care, meal preparation, cleaning, and transportation
• Monitoring the implementation of care plans and adjusting as needed
• Ensure CHSP services are provided in accordance with CHSP guidelines
• Advocating for clients' rights and preferences
• Conducting regular reviews and reassessments as needed to ensure that clients' needs are being met effectively
• Providing information and support to clients and their families regarding available services and resources
• Liaising with healthcare professionals, service providers, and community organisations to ensure coordinated care

What will you bring to the role?

• Experience in a similar role within Aged Care or Disability Services Sector
• Qualifications in Nursing or Allied Health (desired not essential)
• Demonstrated knowledge and experience in delivering services under Home Care Package Program
• Demonstrated knowledge and experience in delivering services under the Commonwealth Home Support Program (CHSP)
• Demonstrated knowledge and experience of working in accordance with Aged Care Standards and legislation
• Ability to manage time efficiently and prioritise responsibilities
• Excellent communication skills. Ability to communicate clearly and effectively with team members and clients
• Exceptional interpersonal skills and the ability to relate to a variety of people

Who is Southern Cross Care Queensland? Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community. Since then, SCCQ has grown to employ over 1700 staff caring for and supporting more than 2000 people across 13 residential aged care homes, 5 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and rural Queensland. We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do. At SCCQ, we are just as focused on creating a culture where every person matters. Our culture program Known & Loved is unique to Southern Cross Care Queensland, enabling staff to build genuine community connections with each other and those we serve. How can you apply? If you are a Care Partner ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you. Apply today! If you have any queries around Southern Cross Care QLD ‘s recruitment process or about the role, please contact us at Southern Cross Care Queensland is a proud Equal Opportunity Employer. We celebrate the diversity across our entire team and welcome candidates from all backgrounds to apply. Please note that all employment offers will be conditional upon a satisfactory NDIS workers screen, the right to work in Australia and maintaining an up-to-date flu vaccinations status. Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individual, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us. #J-18808-Ljbffr